Effective Communication for Employees: Refresher

Course Description:

This refresher course will give you the main points to remember about effective communication. For more complete information, be sure to take the full-length course.

Why “Effective Communication for Employees: Refresher” Matters:

• Good communication among coworkers means that all employees have better access to the information they need to do their jobs well.
• Effective communication is also the basis of effective teamwork. Team members must be constantly in communication—explaining, listening, discussing, and keeping one another up to date.
• Good communication ensures accountability because everyone knows who’s responsible for what.
• Good communication ensures more consistency, since everyone is on the same page when it comes to procedures and work rules.

Key Points:

• Effective communication is the foundation of positive working relationships.
• Successful communication requires you to think about your message, delivery, timing, and audience.
• Good communication is interactive—you speak and you listen.