Generational Diversity

Course Description:

The main objective of this session is to help you better understand generational diversity so that you can supervise all your employees more effectively. By the time the session is over, you will be able to define generational diversity; identify the different generations in the workforce; understand differences among the generations that can affect the workplace; appreciate the impact of generational diversity in communication, feedback, teamwork, motivation, training, and development; and use knowledge of generational diversity to improve supervision of all employees. Duration: 29 minutes.

Why “Generational Diversity” Matters:

Recognizing and understanding differences among the different generations in the workforce can help you better supervise your employees. Generational diversity can have an impact on the way employees perform, the way they perceive you and the organization, and the way they interact with one another. Although generational differences are only one way the workforce is diverse, and although difference in generation is only one factor affecting employees’ attitudes and behavior, you must understand the influences, experiences, and concerns that shape your employees so that you can work well with employees of all ages and encourage them to perform at their best.

Key Points:

• Generational diversity has an impact on how you supervise employees.
• Generation is only one factor affecting employee attitudes and behavior.
• Avoid stereotyping employees on the basis of generational affiliation.
• Take action to provide effective supervision for employees of all ages and abilities.