Negotiation Skills for Supervisors

Course Description:

Negotiation is a process of building, maintaining, and improving relationships. It is something you use all the time at your work, whether you realize it or not. For example, you negotiate with your boss so that you can hire an additional employee. You negotiate with other supervisors to coordinate the operation of your departments and work groups. You negotiate many issues with your employees from performance goals to vacation schedules. The main objective of this session is to help managers and supervisors develop and improve negotiation skills. By the time the session is over, trainees should be able to:

  • Identify the purpose of negotiation;
  • Recognize the importance of having good negotiation skills; and
  • Negotiate effectively with a variety of people in the workplace to achieve goals and reach mutually beneficial agreements.
Course Duration: 29 minutes

Why “Negotiation Skills for Supervisors” Matters:

Studies show that having good negotiation skills plays an important role in your success as a supervisor and your potential for advancement.

Being a good negotiator allows you to build, maintain, and improve important workplace relationships. And that’s a very important part of being a successful supervisor.

Being a good negotiator also makes you more efficient. Instead of spending hours arguing with people and trying to force them to do what you want, you can reach agreements, find solutions to tough problems, and keep work moving ahead more easily and with less effort if you negotiate effectively.

Being a good negotiator helps you achieve important goals and get what you need and want for yourself, your department, and the organization.

Key Points:

  • Negotiation is a way to settle differences to build, maintain, and improve relationships.
  • Good negotiation skills are essential for supervisors.
  • The ultimate goal of any negotiation is to reach a mutually beneficial agreement.

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