How do you ensure guest satisfaction?
Are you prepared for a food service inspection of your establishment?
Does your team know how to effectively handle customer complaints?
How do you prevent food-borne illnesses and contaminations in your establishment’s kitchen?
According to the American Hotel and Motel Association, the U.S. lodging industry brings in $134 billion and employs nearly 2 million people. Meeting the needs of guests is of the utmost importance in order to keep the business thriving but protecting the safety and well-being of employees and keeping the day-to-day operations running smoothly are just as crucial. From restaurant server basics to cash-handling essentials, alcohol rules to laundry room safety, we’ve got the quick and easy courses you need to keep customers happy, workers’ comp claims under control, and your organization in compliance.