TrainingToday’s Hospitality Library provides employers in the Lodging, Food Service, and Tourism industries with a complete suite of training course for employees at all levels of guest services. From restaurant server basics to cash-handling essentials, alcohol rules to laundry room safety, we’ve got the quick and easy courses you need to keep customers coming back again and again, workers’ comp claims under control, and your hospitality organization in compliance with employment laws.

View a printable list of this library's courses and descriptions

Avoiding Back Injuries

Avoiding Back Injuries—Spanish

Avoiding Exposure to Bloodborne Pathogens

Avoiding Exposure to Bloodborne Pathogens (Spanish)

Customer Service Skills—How We Can All Improve

Diversity for All Employees

Diversity for All Employees (Spanish)

Emergency Action and Fire Prevention

Emergency Action and Fire Prevention—Spanish

Event Planning Basics

Front Desk Operations

Guest Management

Handling Customer Complaints

Handling Money

Housekeeper Safety

Housekeeper Safety (Spanish)

How to Be a Great Restaurant Server

Human Trafficking: Awareness and Response

Kitchen Safety

Laundry Safety

Laundry Safety (Spanish)

Personal Hygiene and Good Grooming

Preventing Sexual Harassment: A Guide for Employees

Serving Alcohol Responsibly

Sexual Harassment Prevention for Workers in Restaurants and Bars

Sexual Harassment—What Employees Need to Know

Sexual Harassment—What Employees Need to Know (Spanish)

Violence in the Workplace: How to Prevent and Defuse for Supervisors

Workplace Security for Employees