HR for Healthcare

Course Titles and Descriptions

Compensation and Benefits in the Healthcare Industry

In this overview of Compensation and Benefits in the Healthcare Industry, you will learn about different compensation plans and benefits as they relate to health insurance, retirement, and leave programs. We’ll also touch on why it’s important for you, as a healthcare facility administrator, to be aware of the benefits offered at your facility.

Employee Retention and Morale for Healthcare Administrators

In an industry where decisions can mean the difference between life and death, the excessive turnover rate that often plagues the healthcare industry is a serious problem. Today, we’ll discuss how your facility can beat that trend by reducing turnover and increasing employee morale. You’ll learn what causes high turnover and why it’s bad for your organization. You’ll also learn how to retain great employees and simple ways to keep them happy and engaged.

Employee Training for the Healthcare Industry

Good training practice is critical in health care, because employee performance has a direct impact on the well-being of your patients. During this session, we’ll discuss how to assess training needs and how to develop effective training sessions. You’ll also learn best training practices when it comes to training new employees before they begin work, when they first begin work, and beyond.

Handling Claims in a Healthcare Setting

This training session will help you understand why the most effective way to handle claims is to prevent them. We’ll look at how you can do that, as well as the differences between employment-based claims and insurance claims. We’ll also touch on why it’s important for you, as a healthcare administrator, to be familiar with the laws that protect your facility and your workers.

HIPAA Privacy Rule: What Healthcare Workers Need to Know

By the time the session is over, you should be able to understand the purpose of the HIPAA Privacy Rule, identify covered entities, determine basic requirements of the rule, follow policies and procedures to protect patients’ health information, and use the HIPAA Privacy Rule to protect your own health information.

Hiring Legally for Healthcare

This training session focuses on hiring legally in the healthcare industry. During this session, we’ll discuss how to evaluate job applicants based on job-related criteria and how to conduct all phases of the hiring process to avoid discrimination. We’ll also discuss the importance of various fair employment laws and why handling all aspects of your hiring practice fairly and appropriately will go a long way to improving the success of your organization.

HR Laws in Health Care: An Overview

This training session is an overview of HR Laws in Health Care. During this session, we’ll discuss the human resources (HR) laws and regulations that you must be familiar with in order to effectively do your job as a healthcare facility administrator. The HR laws we are going to discuss in this training session fall under nine basic categories. Not complying with these laws can lead to costly lawsuits and noncompliance fines, so it’s important that you know and understand them.

NLRA and Unions in Healthcare

Unions can have a big impact on the healthcare field, so it’s important that those in Human Resources as well as supervisors and managers understand employer rights and restrictions under the National Labor Relations Act (NLRA). This course will explain the laws and regulations surrounding unions and what you need to know to protect your facility and also protect the rights of your workers.
By the end of this training session, you will be able to identify the basic provisions and prohibitions of the NLRA, distinguish the rights of employers and employees under the Act, recognize the influence of unions in the workplace, and understand how the NLRA and union contracts may affect your relations with employees.
Duration: 18 minutes.

Performance Evaluations for Healthcare Workers

In the healthcare field, where decisions have a direct impact on the lives of your patients, conducting performance evaluations is one of the most valuable tools you can use to not only track your staff’s competence but also to help them grow and develop as great employees. In this session, we’ll discuss how to prepare for your staff’s performance evaluations and how to measure their performance. You’ll also learn how to conduct an evaluation meeting and how to handle employee performance moving forward.

Personnel Counseling for Healthcare Workers

During this session, we’ll discuss the pressures of working in the healthcare field, the mental health issues that can arise from those pressures, and the benefits of personnel counseling when it comes to dealing with them. You’ll understand what it takes to build a successful counseling program and then learn a little about stress and how to deal with it. You’ll also learn about making your staff aware of your counseling program before finally learning how to handle staff complaints—along with the importance of ethics in counseling.

Recruiting for the Healthcare Industry

During this session, we’ll discuss all the aspects of good recruiting practice. In an industry as important as health care, where workers are responsible for caring for others, good recruiting practice is critical. We’ll discuss not only how to find employee prospects but also how to find those who will be the best fit. We’ll also discuss the hiring process on through to getting your new hire on board. Duration 15 minutes.

Safety and Sanitation in Health Care

As an administrator, safety is a huge concern and a tremendous responsibility for you. In this session, we will look at safety risks in your healthcare facility—including how to identify infectious medical waste, how to handle and dispose of it, and how to prevent and react to hazardous exposures. Duration 21 minutes.

Tracking Credentialing and Training of Healthcare Employees

In this training session on tracking credentialing and training of healthcare employees, we’ll discuss your staff’s training and continuing education responsibilities as they relate to keeping their certifications and licenses current. Then you’ll learn how to keep track of your staff’s credentials by properly collecting, organizing, and verifying them. Duration 18 minutes.