This is a course that many of our customers have requested, to help them move beyond the basics of QuickBooks and use features like payroll, sales tax, timesheets, barter transactions, and the document center correctly.

Windows 10 introduced many new tools, and updated others, including Cortana, Task View, Virtual Desktops, the Quick Access Screen, and more. In this mini-course we’ll show you how to get around in Windows 10, and how to customize and take advantage of the major features and tools Windows 10 provides.

Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5 minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce.

Excel can do almost anything – crunch numbers, create lists, store data, edit budgets, and more. In this basics course we’ll show you how to get started with Excel on a Mac, including using the most popular features. Whether you’re a first-time Excel user, or if you just want to re-learn the fundamentals, this course is for you!

Learn to create the deliverables of a Project Management Plan in Excel with worksheets including Project Charter, Requirements, Issues, Work Breakdown Structure (WBS), Risks, and Stakeholder Communication. When all of the information about your project is inside one workbook, you can answer any question, and you’ll always know where to track a new piece of information.

A new requirement identified? Add it to your Requirements sheet. A new stakeholder? Add them to your Stakeholder Communication sheet. Without any additional project management tools, you can track all of the information you need and use Excel features such as linked fields and conditional formatting to create a professional and effective Project Management Plan.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to navigate the Excel interface and access Excel Help.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to customize Excel to work with your preferences and to quickly access the commands you use most.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and save a new workbook and enter data.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use formulas and functions to perform basic calculations in Excel.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to insert and remove rows and columns; quickly find, replace, and select data; and use proofing and research tools.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to format text and numbers including custom number formats.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to improve the appearance of your worksheets with cell formatting like alignment and text wrapping, and also apply Styles and Themes for consistency.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Conditional Formatting and Comparative Analysis Formatting to easily read and analyze data, as well as access and create templates for predefined formatting.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to prepare your worksheets for printing using features like Set Print Area, Page Breaks, and Headers & Footers.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to manage multiple worksheets and workbooks and easily view and compare data.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and use named ranges.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create a PivotTable to group and summarize data.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to apply advanced PivotTable features, create a PivotChart, and filter data using Slicers and Timelines.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to insert Date and Time functions into spreadsheets.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Logical functions and nest functions in a cell.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Text and Math functions to manipulate text and numbers in cells.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to sort and filter columns of data in Excel.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Database functions and find Subtotals.

This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and modify tables, and apply advanced Conditional Formatting to a spreadsheet.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and modify charts.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to apply advanced charting tools and work with graphics.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

Crunching numbers is what Microsoft Excel does best – but how do you use those numbers to get the answers you need? This course will show you how to use advanced Excel features to turn massive amounts of data into visual, customizable dashboards. The ability to easily query and display information from your Excel data is a helpful tool for decision making, and this course will demonstrate five advanced Excel features (Forms, Lookup Functions, Charts, PivotTables, and Slicers) which will do just that.

Pivot Tables are the perfect tool to analyze large amounts of data in Excel. Being able to summarize, visualize, and tabulate your data makes PivotTables an important skill for anyone who uses Excel to store and report on data, and in this course Microsoft trainer Kathy Jones will show you how to effectively use the PivotTable tools in Excel 2013 and 2016.

Power Pivot is an Excel add-in you can use to perform powerful data analysis and create sophisticated data models. With Power Pivot, you can mash up large volumes of data from various sources, perform information analysis rapidly, and share insights easily.
In this course we’ll show you everything you need to know in order to install and start using Power Pivot in Excel.

Microsoft Access lets ordinary users develop powerful apps customized for their business needs. The new Access 2013 even lets you build web-based apps which anyone can use. In this course experienced Microsoft Access trainer Peggy Ward will walk you through building your first Microsoft Access desktop or web app, including creating tables, importing external data, using templates, using queries, and implementing forms and reports.

If you’ve mastered Microsoft Excel 2016, you have one of the most practical and valuable skill sets in all of modern business. A spreadsheet guru can work wonders, from organizing lists to creating multi-layered, interactive reports to revealing answers to business-critical questions like ROI, budget allocations, tracking expenditures, and more. This course builds on your existing knowledge of Excel and teaches you how to use links, lookup functions, macros, data tables, and more.

The ability to write effectively is a skill every employee should possess. Even if they are called on to write only the occasional e-mail message, being able to express ideas clearly, accurately, and professionally in writing is an important job skill. More important, if employees communicate with customers in writing, what they write—and how they write—is a reflection not only of their own professionalism but also of the employer and its products or services. This online business writing training course covers important writing techniques that can help employees make the most of their business communications. At the end of this training course, trainees will be able to identify the characteristics of good business writing, use words for maximum impact, develop efficient sentences and paragraphs, and write more effective business communications.

The main objective of this training session is to provide information that can help you improve your writing skills. Duration: 23 minutes.

The main objective of this training session is to help you communicate effectively with employees about workplace emergencies. By the time the session is over, you should be able to communicate effectively before an emergency; communicate effectively during an emergency; and communicate effectively after an emergency. The first part of the session will address communication before emergencies to prepare employees to respond effectively in an actual emergency. The second part will cover communication during and after an emergency.

The main objective of this session is to help you communicate effectively with your boss and senior management. By the time the session is over, you should be able to:

• Communicate effectively with management so that your needs, views, and concerns are heard;
• Identify the needs and goals of your boss and senior management;
• Provide management with the information and advice it needs to make good decisions and solve problems;
• Plan your communications so that they are timely and well received; and
• Position yourself as a partner with your boss and senior management.

The main objective of this session is to help you communicate more effectively in the global workplace. By the time the session is over, you should be able to identify differences among people in the global workplace; be respectful and tolerant, and avoid stereotyping; understand requirements for effective communication; recognize how cultural context and other cultural issues affect communication in a global workplace; deal effectively with communication problems; and communicate successfully with everyone. Duration: 37 minutes.

The main objective of this session is to help you communicate better with all generations in your workplace. By the time it’s over, you’ll understand what makes your fellow employees “tick” and be able to identify some of their characteristics; understand and respect your cross-generational coworkers; recognize some bad habits that could be creating conflict; enhance your communication skills on the job; and become familiar with some techniques to help you communicate better.

The objective of this training session is to teach you the basics of effective communication in the workplace. At the end of the training session, you will be able to identify the benefits of effective communication; recognize obstacles to effective communication; enhance your communication skill; and communicate more effectively on the job.

The main objective of this session is to give you an overview of corporate use of social media in business communications. By the time the session is over, you should be able to understand how your use of social media both at and outside of work can reflect on the company; recognize effective use of social media in corporate communications; see that actions taken in the workplace, even with personal electronic equipment, are covered by
workplace rules; understand that even personal social networking sites can affect the company and your employment; know your rights with respect to personal electronic equipment and social networking accounts; and see and understand how your company is using social media to further business goals.

The objective of this online employment training course is help trainees make the most efficient use of electronic correspondence. At the end of this training session trainees will be able to understand our e-mail policy, manage e-mail volume and storage effectively, present a professional image in e-mail, produce clear, concise messages, and reply efficiently to incoming mail.

This training session helps employees identify the purpose of workplace meetings, understand essential requirements for making them more effective, prepare successfully for meetings, participate actively and constructively, and lead meetings to achieve the best results.

The main objective of this session is to learn presentation skills and conquer the task of speaking in front of people. By the time this session is over, you will be able to deal with public speaking stress, prepare and deliver a presentation, and give your audience valuable information.

This session will focus on negotiation skills. Everyone should be a good negotiator. Being able to negotiate effectively helps you reach agreements, achieve objectives, get along better with people, and ultimately be more productive and successful on the job. Learn more by participating in this online training session about negotiating skills for all employees.

The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers, and voice mail effectively; deal properly with difficult callers; and conclude calls successfully.

The main objective of this session is to help you improve your listening skills. By the time the session is over, you should be able to understand the importance of listening; improve listening skills; use skills to listen more effectively on the job; and become more successful as a result of all you learn from listening.

The main objective of this session is to help you communicate more effectively when you are giving direction and inspiring subordinates to deliver top performance. By the time this session is over, you will be able to understand the role top-down communication plays in effective supervision; identify strategies for improving top-down communication; and communicate successfully with employees in all work situations.

The Uniform Resource Locator (URL) simplifies how we navigate the ever-expanding Internet, but most users don’t realize how links work or the complex work that URLs handle, and cyber criminals use that lack of knowledge to their advantage. This module is an introductory overview of cyber security measures related to safe Web browsing for new employees during onboarding or as a refresher course for those without a cyber security background. You will learn how to recognize the different components of a URL and how to tell if a URL has been shortened. You will also learn how to determine whether a link is safe or malicious.

Many organizations require passwords to access computers at work, banking and financial information, even cell phones. Yet, research shows that too many people use weak, unsecure passwords to protect personal or work data. This module is an introductory overview of how to create and manage passwords for new employees during onboarding or as a refresher course for those without a cyber security background. You will learn to recognize the importance of creating and using passwords and common password best practices.

E-mail is all but required for normal business operations, and it’s easy for cyber criminals to use as a vector of attack. But what does an e-mail attack look like, and how do you avoid it? This module is an introductory overview of cyber security best practices relating to e-mail security for new employees during onboarding or as a refresher course for those without a cyber security background. You will learn how to recognize an e-mail-based phishing attempt and learn some of the tactics cyber criminals use to get a victim’s personal information. It then presents some e-mail best practices.

Mobile devices have had a large impact on how people do business, and more employees now expect to incorporate mobility into their work lives. However, the convenience and speed of mobility come with the increased risk of data theft or loss. This module is intended as an introductory overview of cyber security best practices for mobile device use for new employees during onboarding or as a refresher course for those without a cyber security background. You will learn about the practice of setting up and using authentication on your mobile devices along with other best practices to protect the data on your mobile device.

Cyber criminals increasingly take advantage of security gaps in the network hardware used to connect to outside networks, like the Internet. There are ways to protect these networks from cyber threats. This module is an introductory overview of network security basics and using antivirus and malware protection for new employees during onboarding or as a refresher course for those without a cyber security background. You will learn about best practices for changing default administrative accounts on network hardware, securing trusted networks, installing antivirus and malware removal software, and using separate log-ins for different accounts.

Cyber criminals use several tactics to fool a user to believe he or she is on a safe webpage. All it takes is a couple of substituted, flipped, or extra letters. They count on their victims to be careless, in a hurry, or not know what a URL should look like. This module is an introductory overview of cyber security best practices for distinguishing safe vs. malicious webpages for new employees during onboarding or as a refresher course for those without a cyber security background. You will learn how to recognize the indicators of a malicious webpage, and the module highlights some of the methods cyber criminals use to fool users into thinking it is safe to share their data.

Viruses, Malware, Distributed Denial of Service (DDoS) attacks: These threats, along with other types of Advanced Persistent Threats (APTs), are increasingly discussed in the news as cyber crimes, which have increased in frequency. These threats evolve almost as rapidly as the defenses against them. Cyber criminals entice their victims to click on a link to a website or download a file that has been maliciously altered. This module provides an introductory overview of various cyber threats directed at new employees during onboarding or as a refresher course for those without a cyber security background. By the end of the session, you will learn about several tactics that cyber criminals use to commit their crimes and methods they use to deliver malicious software.

Organizations increasingly rely on connected devices such as computers, network servers, and mobile devices to conduct business, but a majority of workers lack even basic cyber security awareness. This module is an introductory overview of cyber security for new employees during onboarding and a refresher course for those without an information technology (IT) background. By the end of this module, you will have a basic understanding of the history of cyber crime, who is responsible for committing cyber crimes, why cyber crimes are committed, what cyber criminals are after, and likely targets of cyber attack.

The main objective of this session is to create awareness of ethical issues in business and to ensure that you always know the ethical course of action to take on the job. By the time this session is over, you should be able to:

• Recognize the importance of business ethics;
• Understand the requirement of the law and our ethics policy;
• Identify ethical problems on the job; and
  Make ethical decisions.

The ability to write effectively is a skill every employee should possess. Even if they are called on to write only the occasional e-mail message, being able to express ideas clearly, accurately, and professionally in writing is an important job skill. More important, if employees communicate with customers in writing, what they write—and how they write—is a reflection not only of their own professionalism but also of the employer and its products or services. This online business writing training course covers important writing techniques that can help employees make the most of their business communications. At the end of this training course, trainees will be able to identify the characteristics of good business writing, use words for maximum impact, develop efficient sentences and paragraphs, and write more effective business communications.

The objective of this training session is to teach you the basics of effective communication in the workplace. At the end of the training session, you will be able to identify the benefits of effective communication; recognize obstacles to effective communication; enhance your communication skill; and communicate more effectively on the job.

Conflict is a normal part of life. Whether it’s at work, at home, with friends or neighbors, disagreements between people happen. When they do, you need to be able to manage and resolve conflicts successfully to achieve the best outcome for you and for those caught up in the conflict. This online conflict resolution training course teaches conflict management and conflict resolution skills and techniques that can be used to more effectively manage workplace conflicts . Furthermore, resolving team conflict is an essential part of effective team management—group conflict resolution is critical to a productive workplace. Training staff on conflict resolution is an essential element of a productive workforce.

We all think all the time. But how deeply do we think? How carefully do we think? How efficiently do we think? How effectively do we use our brain power on the job to handle all the information, problems, and decisions we must deal with every day? By the time you’ve completed this course, you’ll be well on your way to being a more effective critical thinker. So put on your “thinking” cap and get ready to learn about a very useful performance-enhancing process that will make you more successful.

The main objective of this session is to help you cope well with workplace change. By the time the session is over, you should be able to understand the nature of workplace change and how it affects you; identify the stages of change; develop resilience; use coping skills to deal effectively with workplace change; take care of your health in times of change; and capitalize on opportunities for career growth resulting from workplace change.

The objective of this online employment training course is help trainees make the most efficient use of electronic correspondence. At the end of this training session trainees will be able to understand our e-mail policy, manage e-mail volume and storage effectively, present a professional image in e-mail, produce clear, concise messages, and reply efficiently to incoming mail.

The main objective of this session is to help you make the best possible decisions on the job. By the time the session is over, you should be able to:

• Recognize the importance of making good decisions on the job;
• Identify the steps in the decision-making process;
• Avoid common decision-making mistakes; and
• Make more effective decisions, even under pressure.

This training session helps employees identify the purpose of workplace meetings, understand essential requirements for making them more effective, prepare successfully for meetings, participate actively and constructively, and lead meetings to achieve the best results.

This session will focus on practical techniques and information that you can start using right away to gain more control over your busy work schedule. It will cover everything from eliminating time wasters to planning your workday to making time-wise decisions. The bonus of this training session is that everything you learn today about time management on the job can easily be applied to managing your personal life more efficiently as well.

The main objective of this session is to discuss the important supervisory and managerial topic of leadership and explain how you can become a more effective leader. By the time this session is over, you should be able to identify the qualities of effective leaders, understand different leadership styles, build credibility and trust, use leadership techniques to ensure success, lead teams effectively, and lead employees skillfully in challenging times of change.

This session will focus on negotiation skills. Everyone should be a good negotiator. Being able to negotiate effectively helps you reach agreements, achieve objectives, get along better with people, and ultimately be more productive and successful on the job. Learn more by participating in this online training session about negotiating skills for all employees.

This session will focus on how organizing and planning can help you work smarter, and we’re going to give you the blueprint to more efficient organization and more effective planning.

This session teaches employees problem-solving techniques. It goes without saying that problem solving is part of any job. Problems can’t be avoided. “Problems” are better looked at as opportunities for improvement. The problem-solving methods covered in this session can help trainees identify and resolve work problems more quickly and effectively, change employee behaviors and attitudes toward problems and, consequently, be more empowered and successful at work.

The main objective of this session is to help you better manage the stress in your life. By the time this session is over, you should be able to identify the causes of stress, recognize the different types of stress, understand how stress affects you, and manage stress effectively.

A little bit of stress can keep us on our toes and give us the adrenaline we need to get through tough situations. But when stress becomes persistent or excessive, it can create problems—both at work and at home. And even worse—it can take a toll on your physical and mental health. During this session we’ll learn about what causes stress, how much is too much, and lots of things you can do to make it more manageable for you.

Teams can be an extremely effective way to get important work done. They make use of the diverse skills, knowledge, and experience of team members to produce results that a single person working alone would be unable to achieve. The main objective of this online teambuilding training course is to explain how to build strong, effective teams in your workplace. This course will teach employees to recognize the value of teamwork, identify the characteristics of an effective team, understand the qualities of a productive team member, and help build successful teams to achieve important goals.

This training presentation will help you gain control over your time so that you can work more efficiently and productively. At the end of the training session, you will be able to identify and eliminate your time wasters; plan and prioritize effectively; define goals and make time-wise decisions; capitalize on prime and commuting time; avoid procrastination; and handle communications, interruptions, and emergencies effectively.

This course discusses effective training in all its stages, from assessing the needs at your workplace to developing a culture where training is ongoing and seen as an essential part of every job. By the time the session is over, trainees should be able to:

• Assess training needs at your workplace.
• Identify training objectives to meet these needs.
• Understand the elements of adult learning. This will help you train adults effectively.
• Develop effective training sessions that enhance learning through participation.
• And finally, foster or encourage a culture of continued learning.

This course discusses effective training in all its stages, from assessing the needs at your workplace to developing a culture where training is ongoing and seen as an essential part of every job. By the time the session is over, trainees should be able to assess training needs at your workplace, identify training objectives to meet these needs, understand the elements of adult learning in order to best train adults effectively, develop effective training sessions that enhance learning through participation, and foster or encourage a culture of continued learning.

The main objective of this session is to help you get things done more effectively and efficiently without authority. By the time the session is over, you should be able to:

• Identify situation in which you may need to get things done without authority.
• Communicate you way to cooperation.
• Work with the organization up and down to reach goals.
• Use influence effectively.
• Build effective alliance that encourage others to work with you.
• Rally people through teamwork and positive energy.

The main objective of this training session is to provide information that can help you improve your writing skills. Duration: 23 minutes.

Coaches play a very important role in the success of a sports team. They develop and motivate players. They work hard to bring out the best in each player and to unify their players into a winning team. Coaching in the workplace has basically the same purpose and involves similar techniques. This session covers effective techniques you can use every day to coach your employees to higher levels of performance, which means greater success for you, your employees, and your department.

The main objective of this session is to help you communicate effectively with your boss and senior management. By the time the session is over, you should be able to:

• Communicate effectively with management so that your needs, views, and concerns are heard;
• Identify the needs and goals of your boss and senior management;
• Provide management with the information and advice it needs to make good decisions and solve problems;
• Plan your communications so that they are timely and well received; and
• Position yourself as a partner with your boss and senior management.

Management experts estimate that most supervisors and managers spend as much as a quarter or more of their valuable work time managing conflicts. Workplace conflict may be based on disagreements over work procedures, different needs and interests, clashes of personalities, or a range of other situations and circumstances that lead to confrontations between or among employees. When you know how to resolve workplace conflicts effectively, you can save time and turn potentially destructive situations into positive, productive opportunities for growth and development within your work group. Additionally, when you know how to build consensus among employees, you can enhance motivation and cooperation as well as create an atmosphere in which agreement generally prevails over conflict.

The main objective of this session is to help your managers and supervisors manage conflict and build consensus among employees successfully. This session helps trainees:

• Recognize the impact of workplace conflict;
• Identify common causes of conflict;
• Understand how positive communication helps prevent conflict;
• Resolve conflicts successfully; and
• Build consensus among employees.

The objective of this training session is to help you understand how to manage change in your department so that you can help your employees cope—and even thrive—in a changing work environment.

All managers and supervisors must deal with meetings, either as a leader of a meeting or as a participant. The main objective of this session is to help managers and supervisors use meetings effectively to accomplish important goals. By the time this session is over, trainees should be able to:

• Plan meetings to achieve the best results;
• Conduct meetings efficiently; and
• Participate more effectively in other people’s meetings.

All managers and supervisors have an impact on other employees. Garnering input from those employees helps with improving individual skills as well as improves workplace communications and work practices. The main objective of this session is to help your managers and supervisors encourage employee input. By the time this session is over, trainees should be able to:

• Appreciate the benefits of employee input;
• Stimulate employees to develop ideas and suggestions for improvement;
• Use suggestion systems and other strategies for soliciting employee input effectively; and
• Respond positively to employee input and provide appropriate feedback and recognition.

The main objective of this session is to help you handle employee complaints successfully so that you and your employees can get past the problems that lead to complaints and get on with your work. By the time this session is over, you should be able to acknowledge employee complaints promptly and effectively, investigate complaints thoroughly and make fair decisions, decide when help is required to resolve a complaint, and avoid pitfalls that could cause complaints to escalate into larger problems.

Supervising other people is never easy, but some employees make it particularly difficult. Challenging employees can try a manager’s patience and drain a lot of time and energy. To turn things around takes skillful management and patience. The main objective of this online employment training course is to teach supervisors and managers how to manage challenging employees more effectively. By the time the course is over, you should be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, and respond positively to challenging employees and treat them fairly.

The main objective of this session is to discuss the important supervisory and managerial topic of leadership and explain how you can become a more effective leader. By the time this session is over, you should be able to identify the qualities of effective leaders, understand different leadership styles, build credibility and trust, use leadership techniques to ensure success, lead teams effectively, and lead employees skillfully in challenging times of change.

This course helps trainees with the following concepts:

• A better understanding of the concept of motivation—this means more than just knowing a definition. It also entails knowing some of the qualities of motivation and thinking about how motivation relates to the health of your workplace.
• What motivates your employees—again, this may be more complex than it initially seems because people are motivated by different factors. We discuss many of these factors.
• Techniques to help you obtain peak performance from your employees.
• Ways you can encourage your employees to grow and reach their highest potential. This benefits both your workplace and the employee.

Negotiation is a process of building, maintaining, and improving relationships. It is something you use all the time at your work, whether you realize it or not. For example, you negotiate with your boss so that you can hire an additional employee. You negotiate with other supervisors to coordinate the operation of your departments and work groups. You negotiate many issues with your employees from performance goals to vacation schedules. The main objective of this session is to help managers and supervisors develop and improve negotiation skills. By the time the session is over, trainees should be able to:

• Identify the purpose of negotiation;
• Recognize the importance of having good negotiation skills; and
• Negotiate effectively with a variety of people in the workplace to achieve goals and reach mutually beneficial agreements.

This course addresses how new supervisors can meet their new responsibilities successfully and excel as a supervisor. The course focuses on 14 key areas in which all new supervisors must become fully competent in order to perform their jobs well and prepare for advancement. The main objective of this session is to help trainees be the best supervisors they can be. By the time the session is over, trainees should be able to:

• Identify key supervisory skills;
• Manage employees effectively;
• Promote superior employee performance;
• Achieve goals and objectives; and
• Project a competent, confident, and professional image.

This course focuses on the importance of setting goals to guide and develop employee performance. It examines the criteria for effective performance goals and covers the steps in the goal-setting and review process. The information trainees learn in this session help them strengthen the performance appraisal process, as well as supervise and motivate your employees more successfully. The main objective of this course is to help your managers and supervisors use goals to guide and improve employee performance so that all your employees can achieve at their highest potential. By the time the session is over, trainees should be able to:

• Understand the benefits of setting performance goals;
• Tailor goals to the needs of each employee;
• Set goals to motivate superior performance; and
• Incorporate goals successfully into the appraisal process.

Planning and organizing are two of the key functions performed by any manager or supervisor. That makes good planning and organizing skills an extremely important asset. During this training session, you’ll learn about how you can become better organized so that you can become more efficient and stop wasting valuable time. You’ll also learn how to develop better plans so that you can achieve goals and be more successful.

The main objective of this session is to help you become a highly effective problem solver. Duration: 30 minutes.

Your success as a supervisor depends on conducting yourself in a professional manner at all times with everyone you come in contact with during the workday.
The main objective of this session is to discuss professional behavior and how it affects your job as a supervisor. By the time the session is over, you should be able to:

• Recognize the impact of your behavior on the job;
• Maintain professional relationships with employees, colleagues, superiors, and others; and
• Act appropriately in all situations and make proper employment decisions.

The main objective of this session is to help you supervise special groups of employees more effectively. By the time the session is over, you should be able to identify the needs of special groups of employees, avoid potential problems with young and older works and non-English speaking employees, supervise special groups more effectively, and obtain the best performance possible from each employee.

The main objective of this session is to help you work more efficiently and productively.

The main objective of this session is to help you communicate more effectively when you are giving direction and inspiring subordinates to deliver top performance. By the time this session is over, you will be able to understand the role top-down communication plays in effective supervision; identify strategies for improving top-down communication; and communicate successfully with employees in all work situations.

This course discusses effective training in all its stages, from assessing the needs at your workplace to developing a culture where training is ongoing and seen as an essential part of every job. By the time the session is over, trainees should be able to:

• Assess training needs at your workplace.
• Identify training objectives to meet these needs.
• Understand the elements of adult learning. This will help you train adults effectively.
• Develop effective training sessions that enhance learning through participation.
• And finally, foster or encourage a culture of continued learning.

This course discusses effective training in all its stages, from assessing the needs at your workplace to developing a culture where training is ongoing and seen as an essential part of every job. By the time the session is over, trainees should be able to assess training needs at your workplace, identify training objectives to meet these needs, understand the elements of adult learning in order to best train adults effectively, develop effective training sessions that enhance learning through participation, and foster or encourage a culture of continued learning.

This training session on business ethics for supervisors explores ethical issues that affect your job and your employees. The objective of this training session is to help ensure that as an organization and as individuals we act ethically in all matters related to our business. At the end of the training session trainees will be able to:

• Appreciate the importance of ethical conduct on the job;
• Understand the requirements of the law and company policy;
• Identify ethical problems in the workplace;
• Make ethical decisions; and
• Recognize and carry out ethical responsibilities.

Excel can do almost anything – crunch numbers, create lists, store data, edit budgets, and more. In this basics course we’ll show you how to get started with Excel on a Mac, including using the most popular features. Whether you’re a first-time Excel user, or if you just want to re-learn the fundamentals, this course is for you!

Learn to create the deliverables of a Project Management Plan in Excel with worksheets including Project Charter, Requirements, Issues, Work Breakdown Structure (WBS), Risks, and Stakeholder Communication. When all of the information about your project is inside one workbook, you can answer any question, and you’ll always know where to track a new piece of information.

A new requirement identified? Add it to your Requirements sheet. A new stakeholder? Add them to your Stakeholder Communication sheet. Without any additional project management tools, you can track all of the information you need and use Excel features such as linked fields and conditional formatting to create a professional and effective Project Management Plan.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to navigate the Excel interface and access Excel Help.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to customize Excel to work with your preferences and to quickly access the commands you use most.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and save a new workbook and enter data.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use formulas and functions to perform basic calculations in Excel.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to insert and remove rows and columns; quickly find, replace, and select data; and use proofing and research tools.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to format text and numbers including custom number formats.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to improve the appearance of your worksheets with cell formatting like alignment and text wrapping, and also apply Styles and Themes for consistency.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Conditional Formatting and Comparative Analysis Formatting to easily read and analyze data, as well as access and create templates for predefined formatting.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to prepare your worksheets for printing using features like Set Print Area, Page Breaks, and Headers & Footers.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to manage multiple worksheets and workbooks and easily view and compare data.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and use named ranges.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create a PivotTable to group and summarize data.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to apply advanced PivotTable features, create a PivotChart, and filter data using Slicers and Timelines.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to insert Date and Time functions into spreadsheets.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Logical functions and nest functions in a cell.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Text and Math functions to manipulate text and numbers in cells.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to sort and filter columns of data in Excel.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Database functions and find Subtotals.

This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and modify tables, and apply advanced Conditional Formatting to a spreadsheet.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and modify charts.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to apply advanced charting tools and work with graphics.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

Crunching numbers is what Microsoft Excel does best – but how do you use those numbers to get the answers you need? This course will show you how to use advanced Excel features to turn massive amounts of data into visual, customizable dashboards. The ability to easily query and display information from your Excel data is a helpful tool for decision making, and this course will demonstrate five advanced Excel features (Forms, Lookup Functions, Charts, PivotTables, and Slicers) which will do just that.

Pivot Tables are the perfect tool to analyze large amounts of data in Excel. Being able to summarize, visualize, and tabulate your data makes PivotTables an important skill for anyone who uses Excel to store and report on data, and in this course Microsoft trainer Kathy Jones will show you how to effectively use the PivotTable tools in Excel 2013 and 2016.

Power Pivot is an Excel add-in you can use to perform powerful data analysis and create sophisticated data models. With Power Pivot, you can mash up large volumes of data from various sources, perform information analysis rapidly, and share insights easily.
In this course we’ll show you everything you need to know in order to install and start using Power Pivot in Excel.

If you’ve mastered Microsoft Excel 2016, you have one of the most practical and valuable skill sets in all of modern business. A spreadsheet guru can work wonders, from organizing lists to creating multi-layered, interactive reports to revealing answers to business-critical questions like ROI, budget allocations, tracking expenditures, and more. This course builds on your existing knowledge of Excel and teaches you how to use links, lookup functions, macros, data tables, and more.

Excel can do almost anything – crunch numbers, create lists, store data, edit budgets, and more. In this basics course we’ll show you how to get started with Excel on a Mac, including using the most popular features. Whether you’re a first-time Excel user, or if you just want to re-learn the fundamentals, this course is for you!

Learn to create the deliverables of a Project Management Plan in Excel with worksheets including Project Charter, Requirements, Issues, Work Breakdown Structure (WBS), Risks, and Stakeholder Communication. When all of the information about your project is inside one workbook, you can answer any question, and you’ll always know where to track a new piece of information.

A new requirement identified? Add it to your Requirements sheet. A new stakeholder? Add them to your Stakeholder Communication sheet. Without any additional project management tools, you can track all of the information you need and use Excel features such as linked fields and conditional formatting to create a professional and effective Project Management Plan.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to navigate the Excel interface and access Excel Help.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to customize Excel to work with your preferences and to quickly access the commands you use most.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and save a new workbook and enter data.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use formulas and functions to perform basic calculations in Excel.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to insert and remove rows and columns; quickly find, replace, and select data; and use proofing and research tools.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to format text and numbers including custom number formats.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to improve the appearance of your worksheets with cell formatting like alignment and text wrapping, and also apply Styles and Themes for consistency.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Conditional Formatting and Comparative Analysis Formatting to easily read and analyze data, as well as access and create templates for predefined formatting.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to prepare your worksheets for printing using features like Set Print Area, Page Breaks, and Headers & Footers.

When you master Excel, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to manage multiple worksheets and workbooks and easily view and compare data.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and use named ranges.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create a PivotTable to group and summarize data.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to apply advanced PivotTable features, create a PivotChart, and filter data using Slicers and Timelines.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to insert Date and Time functions into spreadsheets.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Logical functions and nest functions in a cell.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Text and Math functions to manipulate text and numbers in cells.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to sort and filter columns of data in Excel.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to use Database functions and find Subtotals.

This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and modify tables, and apply advanced Conditional Formatting to a spreadsheet.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to create and modify charts.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

When you master Excel 2019 or Excel 365, you have one of the most practical and valuable skillsets in modern business. Our “Excel in 30 Minutes” series can help you get started. By the end of this course, you will be able to apply advanced charting tools and work with graphics.
This course is one of 11 30-minute courses. Take the full series and you will have completed our “Bigger Brains Mastering Excel 2019 – Intermediate” course.

Crunching numbers is what Microsoft Excel does best – but how do you use those numbers to get the answers you need? This course will show you how to use advanced Excel features to turn massive amounts of data into visual, customizable dashboards. The ability to easily query and display information from your Excel data is a helpful tool for decision making, and this course will demonstrate five advanced Excel features (Forms, Lookup Functions, Charts, PivotTables, and Slicers) which will do just that.

Pivot Tables are the perfect tool to analyze large amounts of data in Excel. Being able to summarize, visualize, and tabulate your data makes PivotTables an important skill for anyone who uses Excel to store and report on data, and in this course Microsoft trainer Kathy Jones will show you how to effectively use the PivotTable tools in Excel 2013 and 2016.

Power Pivot is an Excel add-in you can use to perform powerful data analysis and create sophisticated data models. With Power Pivot, you can mash up large volumes of data from various sources, perform information analysis rapidly, and share insights easily.
In this course we’ll show you everything you need to know in order to install and start using Power Pivot in Excel.

Microsoft Access lets ordinary users develop powerful apps customized for their business needs. The new Access 2013 even lets you build web-based apps which anyone can use. In this course experienced Microsoft Access trainer Peggy Ward will walk you through building your first Microsoft Access desktop or web app, including creating tables, importing external data, using templates, using queries, and implementing forms and reports.

If you learn to use Excel®, you will start to see how useful it is in your life—from formatting your grocery list to calculating complex return on investment (ROI) values. Of course, you may have a rudimentary knowledge of how Excel works, but if you want to learn to get the most of it, – take this course. Let our Microsoft®-Certified Trainers Barbara Evers and Christina Tankersley walk you through everything you’ve ever wanted to know about Microsoft Excel.

If you’ve mastered Microsoft® Excel® 2016, you have one of the most practical and valuable skill sets in all of modern business. A spreadsheet guru can work wonders—from organizing lists, to creating multilayered, interactive reports, to revealing answers to business-critical questions like return on investment (ROI), budget allocations, tracking expenditures, and more. This course is your first step toward getting started with Microsoft Excel.

If you’ve mastered Microsoft Excel 2016, you have one of the most practical and valuable skill sets in all of modern business. A spreadsheet guru can work wonders, from organizing lists to creating multi-layered, interactive reports to revealing answers to business-critical questions like ROI, budget allocations, tracking expenditures, and more. This course builds on your existing knowledge of Excel and teaches you how to use links, lookup functions, macros, data tables, and more.

If you’ve mastered Microsoft Excel 2016, you have one of the most practical and valuable skill sets in all of modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to revealing answers to business critical questions like ROI, budget allocations, tracking expenditures, and more. This course builds on your existing knowledge of Excel basics and teaches you how to manage data, charts, and tables, as well as how to use powerful tools such as PivotTables, Pivot Charts, Slicers, Timelines, and more.

This Microsoft Project course covers the skills a project manager needs in order to manage a project plan created with Microsoft Project 2016. From updated task progress, work, and costs to creating reports, and including advanced topics such as sharing resources and linking project plans, this course covers everything you need to know in order to manage your projects using Microsoft Project.  A related course, Mastering Microsoft Project, Part 1: Creating a Project is recommended as a prerequisite to this course, along with basic project management knowledge and skills.

Office 365 is far more than classic Microsoft Office. Easy, collaborative tools like OneDrive, Groups, Planner, and FindTime combine with traditional Microsoft apps to form a powerful productivity-boosting tool. In this course, we’ll show you how to tap into all the power Office 365 has to offer!  For years there was a disconnect between the world’s most popular desktop suite, Microsoft Office, and the rapid shift to mobile computing. Office 365 effectively bridges the gap, providing the familiar tools
you depend on with a cutting-edge cloud-based environment for sharing and collaboration.

OneNote® is a powerful tool both for managing your own notes or ideas and for collaborating with others. In this course, trainer Christina Tankersley will walk you through everything you need to know to be efficient with Microsoft’s incredibly popular note-taking platform.

OneNote® is a powerful tool both for managing your own notes or ideas and for collaborating with others. In this course, trainer Christina Tankersley will walk you through everything you need to know to be efficient with Microsoft’s incredibly popular note-taking platform.

This course teaches you how to make the leap from being a mere user to being an Outlook® master. From setting up files, folders, message tracking, and flagging, it’s all in this course. This course also covers all exam objectives for the Microsoft Office Specialist 77-423 exam.

Few things have a greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be either managed automatically or handled in a fraction of the time if the Outlook user just knew how to use the proper tools. Learn more by participating in this online training session Mastering Outlook 2016—Advanced.

Few things have a greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be either managed automatically or handled in a fraction of the time if the Outlook user just knew how to use the proper tools. Learn more by participating in this online training course Mastering Outlook 2016—Basic.

Have you seen someone deliver a PowerPoint® presentation that was really well done? Do you remember the difference it made—not only in helping you understand the content but also the way it made you feel about the presenter? This course will show you how to turn lackluster presentations into something that is visually stimulating and works to keep your audience engaged.

Have you seen someone deliver a PowerPoint presentation that was really well done? Do you remember the difference it made, not only in helping you understand the content, but the way it made you feel about the presenter? This Mastering PowerPoint 2016 course will show you how to turn lackluster presentations into something that is visually stimulating and works to keep your audience engaged.

Whether you’re a new QuickBooks user or someone who is comfortable with the desktop version, this course will give you the skills you need to get up and running with QuickBooks Online quickly and confidently.

Do you feel like you don’t have time to learn how to use some advanced tools and functions in QuickBooks because you have other important work to do—like gathering or inputting data into QuickBooks? If we could show you how to perform in 30 seconds the same thing that normally takes you 10 minutes, would you be interested? This course is loaded with those timesaving lessons that can change the way you think about QuickBooks.

Microsoft® Word: Hands down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this comprehensive course produced by Microsoft Certified Trainer Christina Tankersley, we’ll show you everything you need to know to harness the power of Microsoft Word.

Microsoft® Word: Hands down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer Christina Tankersley, we’ll show you everything you need to know to start harnessing the power of Microsoft Word.

In olden times, workers would meet up around the watercooler to catch up with each other’s progress and share information. Microsoft Lync® aims to recreate this casual collaboration atmosphere through an array of easy, high-tech features. This course will give you the skills and confidence to use Lync’s communication, collaboration, and sharing features to stay in touch with clients and coworkers and get more done.

Microsoft® Sway lets ordinary users develop powerful apps customized for their business needs. The new Access 2013 even lets you build Web-based apps that anyone can use.

Office 365 is far more than classic Microsoft Office. Easy, collaborative online tools combine with traditional Microsoft apps to form a powerful productivity-boosting tool. In this informative online training course, we’ll show you the basics of everything Office 365 has to offer!

Microsoft® Office has no shortage of ways for groups to work together. From simple spreadsheet sharing to social media tools like Yammer and Delve and collaboration platforms like SharePoint®, Microsoft has provided plenty of tools to help people work as a team. One of the newest tools is also the most powerful: Office 365 Groups. The Groups feature is built into Microsoft Outlook®, the Office 365 Web interface, and its own Groups mobile app.

The new Planner tool in Office 365 is a powerful team management tool, providing features comparable to stand-alone project management apps but without the high price tag. In fact, it’s included free with most Office 365 business plans.

Both OneDrive® (the free, personal version) and OneDrive for Business (the corporate version included in most Office 365 plans) have the same mission: to let you easily access your documents and files from any device, anytime, and securely share them with others.

Sometimes you need a quick way to get to your stuff no matter where you are. Outlook Online, also called the Outlook Web App (OWA), is a convenient and powerful way to access your email, calendar, and contacts from any web browser.

Throughout this course you will learn the main features and benefits of using Outlook Online from Office 365. The interface is very similar if you are using Outlook Online from your company as well.

Knowing how to create a PowerPoint® slide is one thing. Knowing how to create an effective slide is something altogether different! As Roger Courville, author of The Virtual Presenters, says, “PowerPoint doesn’t teach you to do effective slides anymore than Microsoft Word teaches you how to be a good writer.” But this course will! During Power Up PowerPoint, you’ll see and experience how creating effective slides will improve your presentations.

Think you’re a Microsoft® Office expert? Test your knowledge in these 26 short, convenient modules highlighting the most useful aspects from our Word, Excel®, PowerPoint®, and Power-Up PowerPoint courses.

Objectives. You will be able to:

• Discuss the basic use of Document Libraries
• Describe the typical uses for Team Sites and Communication Sites
• Explain the difference between Major Versions and Minor Versions
• Describe the use of Check In, Search, the Recycle Bin, and List Apps in SharePoint

Share Files and Post Information For Your Team with SharePoint Online

SharePoint is the behind-the-scenes backbone of Office 365, but the SharePoint Online app has it’s own benefits.  In this course, IT guru Chip Reaves demonstrates how to use SharePoint Online to create shared resources, including a shared document library, and to create internal websites to share information with your team.

Objectives. You will be able to:

• Describe the function of SharePoint in Office 365
• Discuss the differences between Team Sites and Communication Sites
• Create a SharePoint Site
• Add Pages to a SharePoint Site

Now more than ever, SharePoint is a powerful and user-friendly tool for creating a common place where your team can share documents, collect data, and collaborate. In this course, you’ll quickly learn how to create your own site and invite your team members.

SharePoint expert, Kat Snizaski, walks you step-by-step through creating a parent site and adding subsites for multiple teams. You’ll learn how to create and manage document libraries and custom lists that enable collaboration. You’ll also learn how to assign user permissions and get your team rolling on their new collaboration platform!

Learning Objectives

Chat, call, and video-conference with ease using Microsoft’s business communication app! Skype® for Business is an incredibly powerful communications tool, used for everything from simple chat conversations to webinars for 10,0000 people, and it can even replace a business’s phone system.

This course includes eight easy-to-understand modules that show how to take advantage of the new tools that are designed to make Excel® 2013 more accessible to new users and increase the usefulness of savvy users alike. Take this course and you’ll agree: Excel 2013 is destined to change the way people make use of spreadsheets!

Learn how Office 2016 makes it easier than ever to save your work to the Cloud, share and collaborate with others, and produce professional documents. Microsoft® Office 2016 is an evolutionary improvement that refines dozens of features and adds a few new tricks, too.

After years of development and improvements, Microsoft® released PowerPoint® 2013; a new version that’s more powerful and filled with new features and options. This course is perfect for PowerPoint users who want to sharpen their presentation skills.

Collaborating, reviewing, and commenting on documents just became easier. Access to documents, especially considering the hyper-mobile business environment, requires more accessibility options than ever before. Word 2013 is sure to have a significant impact on the way you use your Word processing application.

Microsoft Word 2013 provides major improvements that expand the usefulness of Word for everyday business.

When Microsoft® released Windows 8, they surprised a lot of personal computer (PC) owners. The interface and basic functionality were different from any previous Windows operating system. Windows 10 combines the best features of Windows 8 with a more traditional navigation structure and layout, plus some new modern benefits. Take our Windows 10, Windows 8.1, or Windows 8 courses to learn more about how you can use them most effectively.

If you learn to use Excel®, you will start to see how useful it is in your life—from formatting your grocery list to calculating complex return on investment (ROI) values. Of course, you may have a rudimentary knowledge of how Excel works, but if you want to learn to get the most of it, – take this course. Let our Microsoft®-Certified Trainers Barbara Evers and Christina Tankersley walk you through everything you’ve ever wanted to know about Microsoft Excel.

If you’ve mastered Microsoft® Excel® 2016, you have one of the most practical and valuable skill sets in all of modern business. A spreadsheet guru can work wonders—from organizing lists, to creating multilayered, interactive reports, to revealing answers to business-critical questions like return on investment (ROI), budget allocations, tracking expenditures, and more. This course is your first step toward getting started with Microsoft Excel.

If you’ve mastered Microsoft Excel 2016, you have one of the most practical and valuable skill sets in all of modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to revealing answers to business critical questions like ROI, budget allocations, tracking expenditures, and more. This course builds on your existing knowledge of Excel basics and teaches you how to manage data, charts, and tables, as well as how to use powerful tools such as PivotTables, Pivot Charts, Slicers, Timelines, and more.

This course teaches you how to make the leap from being a mere user to being an Outlook® master. From setting up files, folders, message tracking, and flagging, it’s all in this course. This course also covers all exam objectives for the Microsoft Office Specialist 77-423 exam.

Few things have a greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be either managed automatically or handled in a fraction of the time if the Outlook user just knew how to use the proper tools. Learn more by participating in this online training session Mastering Outlook 2016—Advanced.

Few things have a greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be either managed automatically or handled in a fraction of the time if the Outlook user just knew how to use the proper tools. Learn more by participating in this online training course Mastering Outlook 2016—Basic.

Have you seen someone deliver a PowerPoint® presentation that was really well done? Do you remember the difference it made—not only in helping you understand the content but also the way it made you feel about the presenter? This course will show you how to turn lackluster presentations into something that is visually stimulating and works to keep your audience engaged.

Have you seen someone deliver a PowerPoint presentation that was really well done? Do you remember the difference it made, not only in helping you understand the content, but the way it made you feel about the presenter? This Mastering PowerPoint 2016 course will show you how to turn lackluster presentations into something that is visually stimulating and works to keep your audience engaged.

Microsoft® Word: Hands down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this comprehensive course produced by Microsoft Certified Trainer Christina Tankersley, we’ll show you everything you need to know to harness the power of Microsoft Word.

Microsoft® Word: Hands down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer Christina Tankersley, we’ll show you everything you need to know to start harnessing the power of Microsoft Word.

When Microsoft® released Windows 8, they surprised a lot of personal computer (PC) owners. The interface and basic functionality were different from any previous Windows operating system. Windows 10 combines the best features of Windows 8 with a more traditional navigation structure and layout, plus some new modern benefits. Take our Windows 10, Windows 8.1, or Windows 8 courses to learn more about how you can use them most effectively.

The main objective of this session is to help you communicate effectively with your boss and senior management. By the time the session is over, you should be able to:

• Communicate effectively with management so that your needs, views, and concerns are heard;
• Identify the needs and goals of your boss and senior management;
• Provide management with the information and advice it needs to make good decisions and solve problems;
• Plan your communications so that they are timely and well received; and
• Position yourself as a partner with your boss and senior management.

The main objective of this session is to help you communicate more effectively in the global workplace. By the time the session is over, you should be able to identify differences among people in the global workplace; be respectful and tolerant, and avoid stereotyping; understand requirements for effective communication; recognize how cultural context and other cultural issues affect communication in a global workplace; deal effectively with communication problems; and communicate successfully with everyone. Duration: 37 minutes.

The main objective of this session is to help you communicate better with all generations in your workplace. By the time it’s over, you’ll understand what makes your fellow employees “tick” and be able to identify some of their characteristics; understand and respect your cross-generational coworkers; recognize some bad habits that could be creating conflict; enhance your communication skills on the job; and become familiar with some techniques to help you communicate better.

Management experts estimate that most supervisors and managers spend as much as a quarter or more of their valuable work time managing conflicts. Workplace conflict may be based on disagreements over work procedures, different needs and interests, clashes of personalities, or a range of other situations and circumstances that lead to confrontations between or among employees. When you know how to resolve workplace conflicts effectively, you can save time and turn potentially destructive situations into positive, productive opportunities for growth and development within your work group. Additionally, when you know how to build consensus among employees, you can enhance motivation and cooperation as well as create an atmosphere in which agreement generally prevails over conflict.

The main objective of this session is to help your managers and supervisors manage conflict and build consensus among employees successfully. This session helps trainees:

• Recognize the impact of workplace conflict;
• Identify common causes of conflict;
• Understand how positive communication helps prevent conflict;
• Resolve conflicts successfully; and
• Build consensus among employees.

Conflict is a normal part of life. Whether it’s at work, at home, with friends or neighbors, disagreements between people happen. When they do, you need to be able to manage and resolve conflicts successfully to achieve the best outcome for you and for those caught up in the conflict. This online conflict resolution training course teaches conflict management and conflict resolution skills and techniques that can be used to more effectively manage workplace conflicts . Furthermore, resolving team conflict is an essential part of effective team management—group conflict resolution is critical to a productive workplace. Training staff on conflict resolution is an essential element of a productive workforce.

The main objective of this session is to teach you how to use delegation as a core tool in managing your project. By the time this session, is over you will be able to recognize the role of delegation in helping a project succeed, learn why delegating is valuable, understand the delegation process, realize the importance of giving and receiving feedback, and understand factors that put delegation at risk of failing.

The main objective of this session is to help you make the best possible decisions on the job. By the time the session is over, you should be able to:

• Recognize the importance of making good decisions on the job;
• Identify the steps in the decision-making process;
• Avoid common decision-making mistakes; and
• Make more effective decisions, even under pressure.

All managers and supervisors have an impact on other employees. Garnering input from those employees helps with improving individual skills as well as improves workplace communications and work practices. The main objective of this session is to help your managers and supervisors encourage employee input. By the time this session is over, trainees should be able to:

• Appreciate the benefits of employee input;
• Stimulate employees to develop ideas and suggestions for improvement;
• Use suggestion systems and other strategies for soliciting employee input effectively; and
• Respond positively to employee input and provide appropriate feedback and recognition.

This session will focus on practical techniques and information that you can start using right away to gain more control over your busy work schedule. It will cover everything from eliminating time wasters to planning your workday to making time-wise decisions. The bonus of this training session is that everything you learn today about time management on the job can easily be applied to managing your personal life more efficiently as well.

This session will guide you through a variety of topics that will help you understand the main principles of lean project management. By the time the session is over, you should understand the concepts of eliminating waste, creating value, executing faster, and creating a sense of accomplishment among your project team.

Negotiation is a process of building, maintaining, and improving relationships. It is something you use all the time at your work, whether you realize it or not. For example, you negotiate with your boss so that you can hire an additional employee. You negotiate with other supervisors to coordinate the operation of your departments and work groups. You negotiate many issues with your employees from performance goals to vacation schedules. The main objective of this session is to help managers and supervisors develop and improve negotiation skills. By the time the session is over, trainees should be able to:

• Identify the purpose of negotiation;
• Recognize the importance of having good negotiation skills; and
• Negotiate effectively with a variety of people in the workplace to achieve goals and reach mutually beneficial agreements.

This session will focus on how organizing and planning can help you work smarter, and we’re going to give you the blueprint to more efficient organization and more effective planning.

Planning and organizing are two of the key functions performed by any manager or supervisor. That makes good planning and organizing skills an extremely important asset. During this training session, you’ll learn about how you can become better organized so that you can become more efficient and stop wasting valuable time. You’ll also learn how to develop better plans so that you can achieve goals and be more successful.

This session teaches employees problem-solving techniques. It goes without saying that problem solving is part of any job. Problems can’t be avoided. “Problems” are better looked at as opportunities for improvement. The problem-solving methods covered in this session can help trainees identify and resolve work problems more quickly and effectively, change employee behaviors and attitudes toward problems and, consequently, be more empowered and successful at work.

The main objective of this session is to help you become a highly effective problem solver. Duration: 30 minutes.

The objective of this training session is to learn how to plan a project effectively. At the end of the training session, you will be able to understand the steps involved in effective project planning, understand how to troubleshoot your own project plans to anticipate problems and prevent bottlenecks, and create project strategies that will successfully achieve goals, meet deadlines, and contain costs.

This session will guide you through a variety of topics that will help you understand the concepts of stakeholder analysis and management. By the time the session is over, you should be familiar with the purpose of a stakeholder analysis, how to identify your project’s key stakeholders and important peripheral stakeholders, why you should involve stakeholders and why getting to know them is important, and understanding some different methods for conducting a stakeholder analysis.

The main objective of this session is to prepare you for the demanding task of getting a project under way. By the time the session is over, you will understand the many steps involved in successfully executing a project, how to wind up a project properly, and special situations that can complicate the implementation of a project.

The main objective of this session is to teach you about troubleshooting within project management. In this training module, we will go over what troubleshooting is, what the signs of trouble are and how to avoid them, why troubleshooting is important, and ways to react to different situations to become a more efficient troubleshooter.

The objective of this training session is to learn how to create a budget—and how to stay on it. We will talk about the importance of careful and accurate budgeting in the project planning process, the basic steps involved in budgeting for a project, and the importance of monitoring expenditures during project implementation. By the end of the session, you should be better prepared to deal effectively with problems and bring any project in on budget.

The main objective of this session is to teach you about Project Quality Management and how the process works. In this training module we will go over the Project Quality Management process, why it is important, and how to implement the process.

The main objective of this session is to teach you about project risk management and how to identify and plan for risks. In this training module, we will go over what project risk management is, why it is important and, most importantly, how to identify risks.

Teams can be an extremely effective way to get important work done. They make use of the diverse skills, knowledge, and experience of team members to produce results that a single person working alone would be unable to achieve. The main objective of this online teambuilding training course is to explain how to build strong, effective teams in your workplace. This course will teach employees to recognize the value of teamwork, identify the characteristics of an effective team, understand the qualities of a productive team member, and help build successful teams to achieve important goals.

The main objective of this session is to teach you techniques for building more effective project teams. At the end of the training session, you will be able to recognize the value of team efforts, identify the characteristics of an effective team, build commitment and cooperation among team members, and use teams effectively to achieve project goals.

This training presentation will help you gain control over your time so that you can work more efficiently and productively. At the end of the training session, you will be able to identify and eliminate your time wasters; plan and prioritize effectively; define goals and make time-wise decisions; capitalize on prime and commuting time; avoid procrastination; and handle communications, interruptions, and emergencies effectively.

The main objective of this session is to help you work more efficiently and productively.

Managers play a key role in making a workplace wellness program a success. Managers need to help to motivate staff by setting a good example, providing the tools that staff members need to keep themselves on the right track, communicating your organization’s wellness messages, and helping to educate staff on the latest wellness techniques. This online wellness course for managers will empower key staff on how to embrace a wellness program and show the critical role managers play in the success of the program and the consequent health and wellness of all employees. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The quantity and quality of the food you eat everyday directly affects your health, energy level, and general well being. You need to eat the right foods, in the right amount, at the right time, to stay healthy and feel good. The information you learn today will help you eat more nutritious meals and snacks, which will help you live longer and give you the energy you need to work and enjoy your leisure activities everyday. Duration: 22 minutes

The main objective of this session is to help you prevent back injuries. By the time the session is over, you should be able to identify causes of back injuries; prevent back injuries; use proper lifting, load carrying, and unloading techniques to help protect your back; and think smart about your back and the importance of keeping it healthy.

This session discusses how you might be exposed to bloodborne pathogens (BBP) and infectious diseases, how you can protect yourself from exposure, and how to clean up and properly dispose of blood or bodily fluids. Employees most likely to be exposed include first-aid responders, janitorial and maintenance personnel, and workers assigned to clean up after an industrial accident. Even if your job does not normally expose you to blood or bodily fluids, this session is helpful to raise your awareness of bloodborne pathogens, to understand why you should not come in contact with them, and to understand that it is important to report spills of blood or bodily fluids so that they can be cleaned up safely.

Many people struggle to juggle a full-time job while also caring for young children, aging parents, and other responsibilities on a daily basis. It can feel like there are not enough hours in a day—that there are too many responsibilities at work and at home—and that you can’t complete tasks in either place—many people feel this way. This online employee wellness course helps trainees manage home and work responsibilities, stress, and daily expectations. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

A workplace wellness program needs to be well-focused and well-executed to succeed. This training course goes over the necessary steps to create a successful wellness program designed for the specific health risks and vulnerabilities of your employee population. A well-run wellness program can not only help employees be healthier but it also increases your bottom line by decreasing healthcare costs, decreasing employee time away from work, increasing productivity, and even increasing morale.

For employees who drive, wellness is an important issue for several reasons. Fatigue, heart trouble, and other health problems are known to play a role in many accidents, injuries, and driver deaths. Studies conducted by federal highway safety experts, such as the National Transportation Safety Board (NTSB), have shown that a significant number of truck accidents are health related. It’s been proven—wellness is an important component in safe driving. This online driver wellness training course ensures drivers are aware of risk factors of safe driving, staying healthy for better productivity, and how to apply good wellness techniques for long-term driving safety and personal wellness.

There are two versions of this course, standard and multimedia.

Personal finance is a challenge for many people. Yet, as an employer, you may not be aware of these personal challenges faced by your employees. As a result, employee financial education is a critical component of any corporate wellness program. Financial literacy can be learned and improved. Financial training that leads to employee financial wellness reduces employee stress and health-related problems. This employee financial wellness training online course teaches trainees about financial planning, effective money management, how to budget, and how to live within one’s means. With these key skills, an employee will be healthier with less stress. A healthy employee is a productive employee.

Regular exercise is an excellent way to gain and maintain good health throughout your life. In fact, increasing your physical activity level may be one of the best, and simplest, things you can do for yourself. This session will cover how to make fitness a healthy habit that lasts—and improves—your lifetime.

Despite the proven and well-documented health risks associated with smoking, it continues to be widespread, with new smokers joining the ranks every day. An effective smoking cessation program for employees can result in lower healthcare costs for employees, more productive employees, and improved overall health of employees. An effective smoking cessation program must address the underlying reasons for starting to smoke as well as the myriad challenges of quitting. This online smoking cessation course helps employees understand the health risks of smoking, the benefits of quitting, and how to quit and remain tobacco-free. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

No matter what age you are now or what shape you are currently in, you can make improvements that will extend and improve your life. It’s never too late to make healthy choices. Genetics are only part of longevity. The other part is taking good care of your health. This means that the quality of your life in your senior years depends largely on you and the choices you make today. For example, choices like not smoking; eating healthy, nutritious food; keeping your weight down; and getting enough exercise will help you live a longer life. This course highlights the impact today’s choices have on your future and how to make changes now for a healthier, more productive future. The benefits to an employer in providing this training to employees are numerous, from lower healthcare costs to increased employee productivity.

A lot of Americans have trouble sleeping, and sleeping is very important to maintaining good health. We’ll talk about the problems associated with sleep deprivation, the various sleep disorders that interfere with healthy sleep, and we’ll look at a variety of suggestions for getting a good night’s sleep.

Our hearts are responsible for pumping oxygen- and nutrient-rich blood throughout our bodies. The heart has one of the most important jobs in keeping our bodies alive and healthy. This online heart health training course addresses this most amazing muscle in our body, how it works to keep us alive, and what we can do right now to make sure our hearts are healthy for years to come. Cardiac health can be managed and improved with some simple guidelines. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

This presentation will cover how important it is that families be concerned about health. Preventive care, nutrition, exercise, and other factors play important roles. And especially for children, good health is essential—for them, now is the time when growth happens, some diseases may begin, and health habits are set for life.

Despite reports that the number of work-related musculoskeletal disorders (MSDs) has declined in recent years because of widespread awareness and implementation of effective preventive measures, ergonomics remains a significant workplace safety and health issue. The main objective of this online office ergonomics training course is to cover the topic of office ergonomics from hazards to precautions so that employees can avoid developing work-related MSDs. By the time the session is over, trainees should be able to define ergonomics and MSDs, identify ergonomic risk factors, recognize MSD symptoms, set up a workstation to minimize stress and strain, and perform tasks safely to avoid musculoskeletal injuries and illnesses. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The main objective of this session is to make you aware of the risks of flu pandemics, the potential problems we could all face should we be hit with a pandemic, and the precautions you would need to take to keep yourself and your family safe. By the time the session is over, you should be able to understand what a pandemic is, recognize the risks, identify flu symptoms, prevent the spread of infection, prepare for and deal with a pandemic at work and at home, and know what to do if you get sick.

The main objective of this session is to help you better manage the stress in your life. By the time this session is over, you should be able to identify the causes of stress, recognize the different types of stress, understand how stress affects you, and manage stress effectively.

A little bit of stress can keep us on our toes and give us the adrenaline we need to get through tough situations. But when stress becomes persistent or excessive, it can create problems—both at work and at home. And even worse—it can take a toll on your physical and mental health. During this session we’ll learn about what causes stress, how much is too much, and lots of things you can do to make it more manageable for you.

The main objective of this online substance abuse in the workplace training course is to teach employees the impact of substance abuse in the workplace and to suggest ways to help deal with this serious problem. You’ll learn the legal issues regarding workplace substance abuse, how to recognize if you or one of your coworkers may have a problem, as well as what solutions are available to deal with a substance abuse problem.

This session is designed to help employees manage their weight successfully and live a healthier life. Obesity is now considered an epidemic. Approximately two-thirds of the adult population is either overweight or obese. And yet, overweight individuals can reduce the risk for some chronic disorders by losing as little as 5 percent to 15 percent of their weight. This course will help trainees understand the risks of being overweight, learn the formula for maintaining a healthy weight, identify simple ways to cut calories, maintain a healthy exercise program, choose a sensible and safe weight loss program; and keep fit for life. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

Good health is perhaps the most important thing in anybody’s life. Without your health, you can’t enjoy the rest of your life and meet the challenges you face every day. Today, we’re going to talk about wellness and how to improve your health and the quality of your life.

A whopping 90 percent of all people in the United States get some kind of headache, with 20 percent seeking professional medical help for their pain. One category of headaches, the migraine, is experienced by an estimated 28 million people. Whether sufferers stay at home or go to work, migraines are a major, largely unrecognized cause of lost workplace productivity. This headache management and prevention online training course addresses different types of headaches, symptoms, medical and alternative treatments and, finally, healthful lifestyle changes that can help avoid the onset of headaches or minimize headache pain. These manageable changes enhance quality of life in general and improve employee productivity. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.