For most healthy adults, seasonal viruses are not generally life-threatening. But as you’ve seen in the news, respiratory disease pandemics, such as those caused by coronaviruses or influenza, are something else. They often involve new strains of viruses to which people have developed no immunity. These kinds of viruses can spread quickly and widely, and they can pose a major global health threat. That’s why you need to know about acute respiratory illness pandemics and how to prepare for them.

For most healthy adults, seasonal viruses are not generally life-threatening. But as you’ve seen in the news, acute respiratory illness pandemics, such as those caused by coronaviruses (including COVID-19) or influenza, can spread quickly and widely, and pose a major global health threat.

The main objective of this course is to make nonhealthcare workers aware of the risks of pandemics and the precautions to take to keep themselves safe. By the time the session is over, you will be able to describe what a pandemic is; identify types of viruses that can cause acute respiratory illness pandemics and recognize their symptoms; appreciate the risks of infection; prevent the spread of infection; prepare for and address a pandemic at work and at home; and react responsibly if you get sick.

Learning Objectives
• Describe what a pandemic is;
• Identify types of viruses that can cause acute respiratory illness pandemics and recognize their symptoms;
• Appreciate the risks of infection;
• Prevent the spread of infection;
• Prepare for and address a pandemic at work and at home; and
• React responsibly if you get sick.

“Ground Rules for Workplace Behavior” outlines the baseline of respectful behavior expected of employees in the workplace as well as strategies for understanding and working with others who aren’t like them.

“Ground Rules for Workplace Behavior” outlines the baseline of respectful behavior expected of employees in the workplace as well as strategies for understanding and working with others who aren’t like them.

“Ground Rules for Workplace Behavior” outlines the baseline of respectful behavior expected of employees in the workplace as well as strategies for understanding and working with others who aren’t like them.

“Ground Rules for Workplace Behavior” outlines the baseline of respectful behavior expected of employees in the workplace as well as strategies for understanding and working with others who aren’t like them.

“Ground Rules for Workplace Behavior” outlines the baseline of respectful behavior expected of employees in the workplace as well as strategies for understanding and working with others who aren’t like them.

“LGBTQIA+ Basics for the Workplace” explains LGBTQIA+ terms and concepts, including gender identity and expression, identify common microaggressions, and identify how to be an ally.

“LGBTQIA+ Basics for the Workplace” explains LGBTQIA+ terms and concepts, including gender identity and expression, identify common microaggressions, and identify how to be an ally.

“LGBTQIA+ Basics for the Workplace” explains LGBTQIA+ terms and concepts, including gender identity and expression, identify common microaggressions, and identify how to be an ally.

“LGBTQIA+ Basics for the Workplace” explains LGBTQIA+ terms and concepts, including gender identity and expression, identify common microaggressions, and identify how to be an ally.

“LGBTQIA+ Basics for the Workplace” explains LGBTQIA+ terms and concepts, including gender identity and expression, identify common microaggressions, and identify how to be an ally.

“Neurodiversity in the Workplace” explains the concepts of neurodiversity and neurodivergence, how neurodivergence can manifest in the workplace, and strategies for collaborating with and being an ally of neurodivergent coworkers.

“Neurodiversity in the Workplace” explains the concepts of neurodiversity and neurodivergence, how neurodivergence can manifest in the workplace, and strategies for collaborating with and being an ally of neurodivergent coworkers.

“Neurodiversity in the Workplace” explains the concepts of neurodiversity and neurodivergence, how neurodivergence can manifest in the workplace, and strategies for collaborating with and being an ally of neurodivergent coworkers.

“Neurodiversity in the Workplace” explains the concepts of neurodiversity and neurodivergence, how neurodivergence can manifest in the workplace, and strategies for collaborating with and being an ally of neurodivergent coworkers.

“Neurodiversity in the Workplace” explains the concepts of neurodiversity and neurodivergence, how neurodivergence can manifest in the workplace, and strategies for collaborating with and being an ally of neurodivergent coworkers.

“Race in the Workplace” explains how interpersonal and institutional racism appear in the workplace

“Race in the Workplace” explains how interpersonal and institutional racism appear in the workplace

“Race in the Workplace” explains how interpersonal and institutional racism appear in the workplace

“Race in the Workplace” explains how interpersonal and institutional racism appear in the workplace

“Race in the Workplace” explains how interpersonal and institutional racism appear in the workplace

The main objective of this session is to make sure you understand the importance of a code of conduct for higher education and the benefits of abiding by your school’s code. By the time the session is over, you should be able to understand how federal law influences your school’s code of conduct, your responsibility to your school, such as exhibiting ethical conduct and avoiding conflicts of interest, your responsibility to the school community, such as treating others with respect and dignity while avoiding discrimination and harassment, and your accountability for upholding the school’s code of conduct, including reporting any violations of the code.

The main objective of this session is to give you basic concepts and vocabulary to learn about data security in the university setting and to make sure you know how to incorporate secure practices into your daily use of computers and other devices that access the university computer system. By the time the session is over, you should be able to describe best practices in data handling; outline employee and student responsibilities for data protection and IT systems security; comply with best practices for designing user IDs, strong passwords, and safe remote access and user authentication; and incorporate security protocols in your daily activities.

The main objective of this session is to help you understand the importance of recognizing and preventing child abuse. By the time this session is over, you should be able to understand and identify the different types of child abuse, recognize indicators of abuse, know how to interview a child to find out if he or she is experiencing some area of abuse, and know how and when to report suspected child abuse.

The main objective of this session is to help you understand the importance of campus diversity and how you can support it for the benefit of the community. By the time this session is over, you should be able to understand how the changing face of America can benefit the on-campus community; understand, accept, and respect personal differences; become familiar with some basic techniques to help you communicate better with the different members of your population; help encourage your students to seek out ways to embrace diversity in their community; understand how to deal with conflict when it comes to diversity; and know some methods of developing a good on-campus diversity plan.

The main objective of this session is to make sure you know the provisions of the Family Educational Rights and Privacy Act (FERPA) and what is required of you to comply. By the time the session is over, you will understand why FERPA is important, basic terminology and concepts associated with the law, the rights of parents and eligible students and how to uphold those rights, what information schools can and cannot disclose, and recordkeeping requirements.

This session will guide you through a variety of topics that will help you understand and prevent bullying and hazing on campus. By the time the session is over, you should be able to understand why college bullying and hazing are a problem; recognize bullying and hazing, whether you witness it or it happens to you; understand the reasons behind bullying and hazing; understand the negative effects that bullying and hazing can have; take steps to raise awareness and help prevent bullying and hazing; know how to better confront bullying and hazing when it happens; and help your students deal with it.

The main objective of this session is to make you more aware of discrimination on campus and how to prevent it. By the time the session is over, you should be able to know what discrimination is, understand different examples of discrimination, ways to prevent discrimination, and know what to do if you are faced with discrimination.

Sexual harassment of both faculty/staff and students is illegal under both federal law and state laws. For employees, sexual harassment creates an uncomfortable or hostile work environment. Such an environment is unproductive and will hinder this institution’s mission to educate and inform. Sexual harassment of students limits or denies their ability to benefit from the education that we are here to provide. By the end of the course, learners will be able to recognize sexual harassment, understand the different laws governing harassment, report incidents and cooperate in investigations of sexual harassment, and help promote and maintain a productive work and educational environment for faculty, staff, and students.

The main objective of this session is to make you more aware of violence on campus and how to prevent it. By the time the session is over, you should know the different types of violence that can occur, understand how to prevent violent occurrences, know the steps to take in case of a violent outbreak, and know the different ways you can make your campus have a safer atmosphere.

The main objective of this session is to teach you about student workers and how to supervise them properly. In this training module, we will go over what student workers are and what their work might entail, why they are important and, most importantly, how to supervise them.

This session will guide you through a variety of topics that will help you understand the Americans with Disabilities Act (ADA) and its effect on campus. By the time the session is over, you should be able to understand the purpose of and the need for the ADA, define “disability” and know what distinguishes an individual as being disabled, know how to recognize when accessibility needs to be addressed and have some ideas on how to address it, know different ways to make reasonable accommodations for those with disabilities, and help break down barriers for those with disabilities who need opportunities to grow as an equal part of the on-campus community.

The main objective of this session is to make sure you know what the Clery Act covers and what is required to comply with the law. By the time the session is over, you will understand the basics of what “Clery geography” means and why it’s so important; the classification of crimes covered by the Clery Act; recent changes to the law, including amendments under the Violence Against Women Reauthorization Act of 2013; the interplay on campus of other federal laws, such as the Family Educational Rights and Privacy Act (FERPA) and Title IX; requirements for collecting and reporting crime statistics; and emergency notification and timely warnings.

The main objective of this session is to make sure you know the broad scope of Title IX and what is required to comply with the law. By the time the session is over, you will understand why Title IX is important, what the law covers, the procedures that your institution of higher education must have in place to comply with the law, and your responsibilities under the law.

In this overview of Compensation and Benefits in the Healthcare Industry, you will learn about different compensation plans and benefits as they relate to health insurance, retirement, and leave programs. We’ll also touch on why it’s important for you, as a healthcare facility administrator, to be aware of the benefits offered at your facility.

In an industry where decisions can mean the difference between life and death, the excessive turnover rate that often plagues the healthcare industry is a serious problem. Today, we’ll discuss how your facility can beat that trend by reducing turnover and increasing employee morale. You’ll learn what causes high turnover and why it’s bad for your organization. You’ll also learn how to retain great employees and simple ways to keep them happy and engaged.

Good training practice is critical in health care, because employee performance has a direct impact on the well-being of your patients. During this session, we’ll discuss how to assess training needs and how to develop effective training sessions. You’ll also learn best training practices when it comes to training new employees before they begin work, when they first begin work, and beyond.

By the time the session is over, you should be able to understand the purpose of the HIPAA Privacy Rule, identify covered entities, determine basic requirements of the rule, follow policies and procedures to protect patients’ health information, and use the HIPAA Privacy Rule to protect your own health information.

This training session is an overview of HR Laws in Health Care. During this session, we’ll discuss the human resources (HR) laws and regulations that you must be familiar with in order to effectively do your job as a healthcare facility administrator. The HR laws we are going to discuss in this training session fall under nine basic categories. Not complying with these laws can lead to costly lawsuits and noncompliance fines, so it’s important that you know and understand them.

This training session will help you understand why the most effective way to handle claims is to prevent them. We’ll look at how you can do that, as well as the differences between employment-based claims and insurance claims. We’ll also touch on why it’s important for you, as a healthcare administrator, to be familiar with the laws that protect your facility and your workers.

This training session focuses on hiring legally in the healthcare industry. During this session, we’ll discuss how to evaluate job applicants based on job-related criteria and how to conduct all phases of the hiring process to avoid discrimination. We’ll also discuss the importance of various fair employment laws and why handling all aspects of your hiring practice fairly and appropriately will go a long way to improving the success of your organization.

Unions can have a big impact on the healthcare field, so it’s important that those in Human Resources as well as supervisors and managers understand employer rights and restrictions under the National Labor Relations Act (NLRA). This course will explain the laws and regulations surrounding unions and what you need to know to protect your facility and also protect the rights of your workers.
By the end of this training session, you will be able to identify the basic provisions and prohibitions of the NLRA, distinguish the rights of employers and employees under the Act, recognize the influence of unions in the workplace, and understand how the NLRA and union contracts may affect your relations with employees.
Duration: 18 minutes.

In the healthcare field, where decisions have a direct impact on the lives of your patients, conducting performance evaluations is one of the most valuable tools you can use to not only track your staff’s competence but also to help them grow and develop as great employees. In this session, we’ll discuss how to prepare for your staff’s performance evaluations and how to measure their performance. You’ll also learn how to conduct an evaluation meeting and how to handle employee performance moving forward.

During this session, we’ll discuss the pressures of working in the healthcare field, the mental health issues that can arise from those pressures, and the benefits of personnel counseling when it comes to dealing with them. You’ll understand what it takes to build a successful counseling program and then learn a little about stress and how to deal with it. You’ll also learn about making your staff aware of your counseling program before finally learning how to handle staff complaints—along with the importance of ethics in counseling.

During this session, we’ll discuss all the aspects of good recruiting practice. In an industry as important as health care, where workers are responsible for caring for others, good recruiting practice is critical. We’ll discuss not only how to find employee prospects but also how to find those who will be the best fit. We’ll also discuss the hiring process on through to getting your new hire on board. Duration 15 minutes.

As an administrator, safety is a huge concern and a tremendous responsibility for you. In this session, we will look at safety risks in your healthcare facility—including how to identify infectious medical waste, how to handle and dispose of it, and how to prevent and react to hazardous exposures. Duration 21 minutes.

In this training session on tracking credentialing and training of healthcare employees, we’ll discuss your staff’s training and continuing education responsibilities as they relate to keeping their certifications and licenses current. Then you’ll learn how to keep track of your staff’s credentials by properly collecting, organizing, and verifying them. Duration 18 minutes.

Supervisors face times when difficult conversations may be necessary. Though the subject matter may vary, the feelings of dread are the same for both the supervisor and the employee receiving the news. This course will arm supervisors with tips and tools to help make difficult conversations more bearable and effective.

Any time you have two or more human beings working together, it’s inevitable: There will be conflict between them. What may start out as a minor scuffle between coworkers can quickly escalate into a full-blown argument or worse if it’s not promptly and properly addressed. And this is where your supervisors come into play. This course will help supervisors prepare for and deal with clashes in the workplace.

Before imposing discipline on an employee—stop, settle down, talk to Human Resources, and have a plan of action. Employee discipline is an area laden with legal danger and requires the utmost care. Learn more in this online training session.

Discrimination in the workplace has been illegal since 1964, yet employers are still spending millions of dollars every year defending discrimination lawsuits and paying judgments when they lose. Learn more about recognizing and preventing workplace discrimination in this advice-rich online training session.

Documentation can make or break an employer during a legal dispute with an employee. The importance of sound documentation can’t be overemphasized. In the unfortunate event of an employee lawsuit, it will be your notes that take center stage in the courtroom.

You need to understand the policies and laws that you must adhere to when letting someone go. A fired employee may be angry—angry enough to claim the firing was for an unlawful reason such as discrimination or retaliation. Expect your actions and documentation to be examined under a microscope.

It’s hard to think of any supervisory function more important than hiring. Just one ill-advised question or comment during an interview can bring untold harm to your company. Supervisors must be well versed on topics such as protected classes, illegal discrimination, privacy, and a variety of laws. Learn more in this online training session focused on hiring.

Harassment at work is a leading cause of employment lawsuits, and supervisors are in the best position to prevent, recognize, and deal with harassing conduct. Harassment based on race, religion, color, national origin, gender, disability, and age is covered under major federal laws. Learn more in this online training session.

Performance evaluations often become evidence in court cases, and evaluations that don’t measure up are especially damaging to an employer’s case. That’s why you need to understand the importance of evaluating your employees, and you need to know the best ways to provide feedback.

Supervisors need to know how to stay on solid legal ground when dealing with private information on their employees. Privacy is an area that does not have one clear-cut set of standards from one major federal law, but various federal, state, and local laws do govern how employers treat employee information. Learn more with this online training session on privacy.

Every year, millions of dollars are spent defending sexual harassment lawsuits and paying damages and settlements. This online training session will help you understand the kinds of conduct that can be considered harassment, the defenses available to the employer, how to prevent and punish harassing conduct, and how to document investigations and discipline.

The federal Occupational Safety and Health Act’s (OSH Act) General Duty Clause requires an employer to create a place of employment “free from recognized hazards” including workplace violence. Employers are required to take steps to minimize known risks of violence, and a failure to address hazards could result in the finding of a violation of the OSH Act.

The Fair Labor Standards Act (FLSA) makes specific demands on how employees are classified and paid. Fail to pay a nonexempt employee overtime and you’ll face serious consequences. Classifying an employee as exempt when his or her duties say nonexempt also is likely to bring on a lawsuit. That’s why supervisors need a clear understanding of what the law requires. Learn more with this online training session on wage and hour laws.

This online employment course will help supervisors identify the purpose of the Americans with Disabilities Act (ADA), define “disability” correctly, make reasonable accommodations, handle job interviews and postoffer discussions properly, deal appropriately with leaves of absence and reinstatement, and avoid discrimination based on disability.

Recent events surrounding workplace shootings remind us how vulnerable we all are. All it takes is being in the wrong place at the wrong time. However, there are measures you can take to not only limit the damage but also save precious lives both before and during these traumatic incidents. Because most incidents are over within minutes, you need to be prepared to react to the situation with speed. Quick decisions could mean the difference between life and death.

Recent events surrounding workplace shootings remind us how vulnerable we all are. All it takes is being in the wrong place at the wrong time. However, there are measures you can take to not only limit the damage but also save precious lives both before and during these traumatic incidents. Because most incidents are over within minutes, you need to be prepared to react to the situation with speed. Quick decisions could mean the difference between life and death.

The Affordable Care Act (ACA) affects health insurance coverage for most Americans, and it has a considerable impact on the organization’s health insurance plan. Supervisors need to understand the basic requirements and benefits of the ACA so they can work with Human Resources to ensure employees understand how the law affects them and answer basic questions employees often have about how the law affects their health insurance coverage.  By the end of the course, you will be able to identify the purpose of the ACA, understand it’s key provisions, and explain how the law affects employees. Duration: 23 minutes.

Excessive absenteeism and lateness are serious problems that disrupt operations and negatively affect productivity, quality, and customer service. The objective of this online employment training course is to help managers and supervisors manage attendance effectively. At the end of the training session supervisors will be able to recognize the serious problems created by absenteeism and lateness, identify causes of attendance problems, understand the requirements of our attendance policy, control absenteeism and lateness in your department, and encourage punctuality and good attendance.

The main purpose of this session is to familiarize you with basic first-aid procedures. By the time this session is over, you will be able to recognize the benefits of obtaining first-aid and CPR certification; identify proper procedures for a variety of medical emergencies; assist in administering first aid when a coworker is injured; and do no further harm.

The main objective of this session is to create awareness of ethical issues in business and to ensure that you always know the ethical course of action to take on the job. By the time this session is over, you should be able to recognize the importance of business ethics; understand the requirement of the law and our ethics policy; identify ethical problems on the job; and make ethical decisions.

The purpose of today’s training session is to make sure you understand what’s required of you.
Today, we’re going to talk about business ethics. With all the pressures and concerns you face on the job, you might think that ethical concerns would be low on your list of priorities. But that would be a mistake.
Ethical conduct by all employees is essential for a business to succeed and prosper. In our organization we require all employees to act ethically at all times on the job.

In this course, we will learn some effective techniques you can use every day to coach your employees to higher levels of performance, which means greater success for you, your employees, and your department.

This course focuses on the skills required for effective communication on the job. Communication is the process by which people create and share information, and ideas with one another in order to reach mutual understanding and get work done. Effective communication in the workplace is therefore the foundation of positive and cooperative working relationships and productive, successful performance.

This online performance appraisal training course will help provide managers and supervisors with the basic tools you need to conduct effective performance appraisals. At the end of the training session, you will be able to identify the importance and benefits of performance appraisals, assess and prepare necessary documentation, set motivational performance goals, plan for effective appraisal interviews, conduct fair and beneficial appraisals, and avoid discrimination charges.

Fires, extreme weather, hazardous chemical spills and releases, acts of terrorism, pandemics, explosions, workplace violence—these unfortunate disasters do happen—often bringing with them destruction, injuries, and sometimes even death. This course provides information about how employees can prepare for a disaster in the workplace and how to react if one should happen. It describes how to prevent some types of workplace disasters from happening, how employees’ actions can reduce the catastrophic results of other disasters, and what steps employees should take if a disaster does occur. By the end of the training, you will be able to identify the disasters that have the potential to occur at your workplace; implement the measures needed to prevent the occurrence of certain events such as chemical spills and explosions; recognize the actions you can take to prevent a worst-case scenario; and conduct an effective evacuation from your facility.

Fires, extreme weather, hazardous chemical spills and releases, acts of terrorism, pandemics, explosions, workplace violence—these unfortunate disasters do happen—often bringing with them destruction, injuries, and sometimes even death. This course provides information about how employees can prepare for a disaster in the workplace and how to react if one should happen. It describes how to prevent some types of workplace disasters from happening, how employees’ actions can reduce the catastrophic results of other disasters, and what steps employees should take if a disaster does occur. By the end of the training, you will be able to identify the disasters that have the potential to occur at your workplace; implement the measures needed to prevent the occurrence of certain events such as chemical spills and explosions; recognize the actions you can take to prevent a worst-case scenario; and conduct an effective evacuation from your facility.

This online disaster planning training course will help teach supervisors and safety managers to recognize the types of workplace disasters they may face, understand the requirements of the emergency response plan, satisfy employee training requirements, and carry out emergency response duties effectively while at work.

Creating a welcoming and diverse workplace where all employees feel empowered and supported in their career goals is the best way to attract quality employees—and the best way to keep them. But HR’s hiring and diversity initiatives will be for naught if supervisors don’t know how to manage a diverse group of employees. This course covers best practices for dealing with a diverse workforce for supervisors. By the end of the course, you will be able to identify how we are diverse; understand the challenges and opportunities of workplace diversity; avoid legal problems; and follow company policy.

Diversity in the workplace means having a group of employees with a wide range of different backgrounds in terms of race, age, gender, and other characteristics. Having a diverse workforce is a good thing, but it can also present some challenges. This session will present facts about diversity that show how employees can help create a cooperative and productive work environment by respecting one another’s diverse backgrounds.

This training presentation will explain how you can support diversity in our organization. At the end of the training session, you will be able to identify how we are diverse, understand the challenges and opportunities of workplace diversity, help avoid discrimination, and follow company policy.

This session is important because too many meetings turn out to be time-consuming distractions from your other important work. Poorly planned and conducted meetings often serve little purpose and waste valuable resources. Just consider the cost of a meeting involving 10 people that runs for half an hour. That adds up to 5 hours worth of salaries and time taken away from other productive work.

Workplace emergencies are responsible for killing hundreds of workers and injuring thousands more every year in part because workers aren’t trained to recognize the hazards that lead to emergencies and the measures that can be taken to prevent them. This course informs employees how to prevent fires and respond safely to other emergencies in the workplace, as well as the steps to take if an emergency does occur.

This online safety training course will teach Spanish-speaking employees to understand workplace hazards that lead to an emergency and how to respond quickly and efficiently to an emergency situation. Also covered in this training course are how to evacuate an area in an emergency, protect others from fire and other hazards, prevent fires, and respond to fires and spills while at work.

This course explains burnout how to prevent and counteract it for the supervisors who work and interact with employees the most—and, therefore, are best positioned to spot burnout early and create an environment that prevents burnout.

The main objective of this session is to provide basic guidelines for compliance with important federal employment laws. By the time this session is over, you should be able to recognize that your job is directly affected by a variety of important employment laws, identify the requirements of these laws, use your knowledge to assist in compliance, and interact fairly and correctly with employees.

The main objective of this session is to introduce you to your new responsibilities as an HR specialist and to help you learn more about your job and the organizations. By the time this session is over, you will be able to understand HR priorities, learn more about the organization, identify the requirements of employments laws and workplace policy, make ethical decisions, and perform job responsibilities successfully.

If you are a plant manager, a supervisor, or another employee designated as an emergency evacuation coordinator, you will be involved in evacuating employees from your facility in the event of an emergency. To properly fulfill that responsibility, you need to know what constitutes an exit route that meets regulatory requirements, the number and location of exits, how to activate an evacuation alarm, and the procedures that must be followed to ensure the safe evacuation of employees.

The objective of this training session is to familiarize you with the provisions of the Family and Medical Leave Act (FMLA). At the end of the training session, you will be able to identify the purpose and benefits of the FMLA, recognize when and to whom it applies, understand key provisions of the law, assist employees in handling leaves appropriately, and protect yourself and your organization from liability.

This training presentation will familiarize you with the numerous requirements of the Fair Labor Standards Act (FLSA). By the end of the training session, you will be able to comply with the basic requirements of the FLSA, including minimum wage, overtime, and equal pay; determine whether an employee is exempt or nonexempt; apply FLSA requirements to part-time workers and independent contractors; and identify and observe child labor restrictions.

The main objective of this session is to help you better understand generational diversity so that you can supervise all your employees more effectively. By the time the session is over, you will be able to define generational diversity; identify the different generations in the workforce; understand differences among the generations that can affect the workplace; appreciate the impact of generational diversity in communication, feedback, teamwork, motivation, training, and development; and use knowledge of generational diversity to improve supervision of all employees. Duration: 29 minutes.

The main objective of this online employment training course is to teach managers and supervisors the legal grounds for termination. By the time this session is over, supervisors will be able to identify the employment laws that affect termination, recognize legitimate reasons for terminating employees, and prevent wrongful discharge and discrimination lawsuits.

This session will guide you through a variety of topics which will help you understand HIPAA’s Privacy Policy. By the time the session is over, you should be able to understand the purpose of HIPAA’s Privacy Rule, the basic requirements of the rule, covered entities and business associates, and what, when, and how personal health information is protected.

Health insurance coverage is an important need for everyone, and without coverage, life could be crippling—both physically and financially. HIPAA, which stands for the Health Insurance Portability and Accountability Act, was enacted to help employees secure health care while keeping their personal healthcare information private—along with helping to improve the efficiency and effectiveness of the healthcare system. Today, we’ll discuss HIPAA’s different aspects and how the law is there for you when it comes to your health and privacy.

This session will guide you through a variety of topics which will help you understand HIPAA’s Privacy Policy. By the time the session is over, you should be able to understand the purpose of HIPAA’s Privacy Rule, the basic requirements of the rule, covered entities and business associates, and what, when, and how personal health information is protected.

The main objective of this session is to help you handle employee complaints successfully so that you and your employees can get past the problems that lead to complaints and get on with your work. By the time this session is over, you should be able to acknowledge employee complaints promptly and effectively, investigate complaints thoroughly and make fair decisions, decide when help is required to resolve a complaint, and avoid pitfalls that could cause complaints to escalate into larger problems.

It’s hard to think of any supervisory function more important than hiring. Just one ill-advised question or comment during an interview can bring untold harm to your company. Supervisors must be well-versed on topics such as protected classes, illegal discrimination, privacy, and a variety of laws. Learn more with the online training course Hiring Legally.

The main objective of this course is to help you plan and conduct effective employee orientations. By the time the course is over, you should be able to recognize the benefits and goals of new employee orientation; assume a leadership role in the process; determine the issues to be covered; and plan and execute successful orientations.

Gain a solid understanding of the 401(k) plan’s features, benefits, and rules so that you can explain these issues to your employees and answer their questions about the plan. By the time the session is over, you will be able to identify benefits of participating in a 401(k); understand investment options; explain the plan’s rules; answer questions; and help employees make informed choices.

Supervising other people is never easy, but some employees make it particularly difficult. Challenging employees can try a manager’s patience and drain a lot of time and energy. To turn things around takes skillful management and patience. The main objective of this online employment training course is to teach supervisors and managers how to manage challenging employees more effectively. By the time the course is over, you should be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, and respond positively to challenging employees and treat them fairly.

The main objective of this session is to talk about the requirements of the law concerning military leave and return to work and to clarify the rights and responsibilities of both employees and the organization under the law. By the time this session is over, you will be able to identify the requirements of the federal military leave law; understand the rights and responsibilities of employees and the organization under the law; inform employees about military leave procedures; handle return-to-work issues appropriately; and help the organization comply with the law.

This course focuses on time management. We’re going to suggest ways you can make better use of your valuable time and accomplish more with less effort.  We’ll focus on practical techniques and information that you can start using right away to gain more control over your very busy work schedule.

This session helps trainees understand why workplace bullying is a problem, how to recognize it, what motivates bullying behavior, common characteristics of bullies, steps that can help prevent bullying at work, and what to do if the employee is bullied or witnesses bullying.

The Family and Medical Leave Act (FMLA) is meant to help employees take care of family and medical responsibilities while still maintaining their jobs and careers. As an HR professional, you are your company’s liaison with employees who need to take FMLA leave; therefore, you need to understand this law and the rules that apply to these situations. This course offers a high-level introduction to the FMLA for HR, familiarizing you with its foundation and generally applicable provisions. By the end of the course, you will be able to recognize when and to whom the FMLA applies, understand key provisions of the law, assist employees in handling leaves appropriately, and protect your organization from liability.

In this session you will learn about job descriptions, which describe the purpose, essential functions, and specifications for a job. They help employees understand the responsibilities of a position and help management make good hiring decisions. They are also essential for attracting a larger and more diverse pool of qualified candidates. Finally, a carefully drafted job description assists an organization in complying with equal employment opportunity and other laws during the hiring process.

This training presentation will help provide you with the basic tools you need to conduct effective performance appraisals. At the end of the training session, you will be able to identify the importance and benefits of performance appraisals, assess and prepare necessary documentation, set motivational performance goals, plan for effective appraisal interviews, conduct fair and beneficial appraisals, and avoid discrimination charges.

Are your supervisors aware of the key provisions of the National Labor Relations Act (NLRA) and the influence of unions within the workplace? If not, they could be setting you up for an expensive misstep. This course will train them on how to identify the basic features and prohibitions of the NLRA, distinguish the rights of employers and employees under the Act, recognize the influence of unions in the workplace, and understand how the NLRA and union contracts may affect interactions with employees.

Despite reports that the number of work-related musculoskeletal disorders (MSDs) has declined in recent years because of widespread awareness and implementation of effective preventive measures, ergonomics remains a significant workplace safety and health issue. The main objective of this online office ergonomics training course is to cover the topic of office ergonomics from hazards to precautions so that employees can avoid developing work-related MSDs. By the time the session is over, trainees should be able to define ergonomics and MSDs, identify ergonomic risk factors, recognize MSD symptoms, set up a workstation to minimize stress and strain, and perform tasks safely to avoid musculoskeletal injuries and illnesses. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The main objective of this session is to cover the topic of office ergonomics from hazards to precautions so that you can avoid developing work-related MSDs.

The main objective of this session is to discuss office hazards and the safety precautions you need to take to prevent accidents and injuries. By the time this session is over, you should be able to: recognize office hazards, know what to do in emergencies; take proper precautions to avoid accidents; reduce ergonomic risk factors; use proper lifting techniques; and manage stress effectively.

The main objective of this session is to review office hazards and the safety precautions you need to take to help your workers prevent accidents and injuries. By the time this session is over, you should be able to recognize office hazards, know what to do in emergencies, take proper precautions to avoid accidents, reduce ergonomic risk factors, use proper lifting techniques, and manage stress effectively.

The main objective of this session is to make you aware of the risks of flu pandemics, the potential problems we could all face should we be hit with a pandemic, and the precautions you would need to take to keep yourself and your family safe. By the time the session is over, you should be able to understand what a pandemic is, recognize the risks, identify flu symptoms, prevent the spread of infection, prepare for and deal with a pandemic at work and at home, and know what to do if you get sick.

Sexual harassment is a form of illegal discrimination under federal and state civil rights laws. Not only can it lead to lawsuits and penalties; it can damage workplace morale, creating an unproductive, unpleasant, and sometimes even hostile working environment.  Your employees need to know that sexual harassment violates your workplace policies and won’t be tolerated. This course will help employees recognize, respond to, and prevent sexual harassment in the workplace.  Duration: 25 minutes.

Not only is sexual harassment illegal, but it also has many detrimental effects on the workplace and workforce. Our workplace also has a formal policy that prohibits sexual harassment in the workplace—a policy supervisors are responsible for enforcing. But beyond laws and policies, sexual harassment is very damaging to the workplace and work environment. After taking this course, supervisors should be able to recognize, prevent, and respond to sexual harassment.

This presentation will help you to identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats.

This training presentation will explain the steps of progressive discipline and help you use this disciplinary system consistently and fairly to manage employee behavior and performance. At the end of the training session, you will be able to apply progressive discipline steps fairly and consistently, identify laws and policy requirements affecting discipline, conduct effective disciplinary meetings, and document disciplinary action properly.

Some organizations have drug and alcohol testing programs, while others do not. If your organization does have a program, “reasonable-suspicion testing” is when an employee is directed to undergo a drug or an alcohol test based on signs or symptoms that the employee is under the influence of a substance. Reasonable-suspicion testing should be based on observable factors like behavior, appearance, and body odor, not on rumors or hearsay. As a supervisor, you may be responsible for making reasonable-suspicion determinations and deciding when to refer an employee for a drug and alcohol test. If your company does not have a drug and alcohol testing program, you still must act if you believe an employee is under the influence at work or involved with ongoing substance abuse. Like with reasonable-suspicion testing, supervisors at organizations that don’t have testing programs must base actions on what they observe. Therefore, it’s essential that all supervisors recognize the signs and symptoms of intoxication and ongoing abuse and respond according to their organization’s policies.

We’ll solve this puzzle of federal requirements by focusing on a few specific goals. We’ll begin this session with an introduction highlighting the importance of records and notices and commenting on retention, storage, and destruction of records. Next, we will review the recordkeeping requirements of key employment laws so that you will be familiar with the basic rules. Then, we will discuss notice requirements so that you will be aware of what notices need to be posted and how to post them in compliance with the laws.

This online recordkeeping training course is recommended for employees and supervisors required to maintain U.S. Occupational Safety and Health Administration (OSHA) illness and injury recordkeeping forms and those who need to know about the recordkeeping requirements. By the end of this training session, employees and supervisors will understand which employers are affected by recordkeeping standards, appropriate recordkeeping forms, how to reporting to the government, employee rights regarding recordkeeping, and injury and illness recording criteria.

The objective of this online employment training course is to understand the reasons for turnover and to discuss strategies to reduce turnover and increase retention. At the end of the training session, you will be able to identify the costs of excessive turnover, calculate and analyze your department’s turnover rate, determine causes of turnover among your employees, understand what your employees want from their jobs, and develop an effective turnover reduction strategy.

In this session, you’ll learn key terms, such as “conservation” and “sustainability”; energy conservation and why it is important; facts about energy use, including nonelectrical energy; costs of using and wasting energy; and tips, strategies, and opportunities for saving energy.

Almost everyone has some sort of online footprint, and your employees’ could affect your business. Furthermore, social media and other electronic communications exponentially expand the opportunities for workplace sexual harassment. By the time the session is over, employees should be able to recount types of online conduct that constitute sexual harassment; avoid improper online communications; understand why actions taken with personal devices or even off duty are covered by workplace rules; know their rights and limitation on those rights; recognize that harassment comes in many shapes and forms; and act to prevent and respond to harassment.

Sexual harassment is not simply a knowledge problem…it’s a behavior problem—one that is pervasive in the modern workplace. This course focuses on employees’ responsibilities relative to preventing and dealing with sexual harassment in their workplace. By the end of the course, employees, supervisors and managers should be able to recognize sexual harassment in the workplace, understand their responsibility to report it, and what they can do to prevent it from happening.

Check out the video below to watch a few sample scenes from the course.

This online sexual harassment training course will teach employees about sexual harassment in the hope that awareness will help lead to the prevention of such harassment. By the end of this session, employees will have learned to be able to recognize sexual harassment; differentiate between the two main kinds of harassment; understand and follow company policy; report incidents; cooperate in investigations; and help promote and maintain a comfortable, productive working environment.

Al terminar esta sesión de capacitación, usted podrá reconocer un acoso sexual, diferenciar entre dos clases principales de acoso, comprender y seguir la política del lugar de trabajo, denunciar incidentes y colaborar en las investigaciones y ayudar a fomentar y mantener un clima de trabajo confortable y productivo.

Nontraditional shifts present unique safety concerns. By the time this session is over, you’ll be able to recognize the health, social, and safety effects of working outside an 8-hour day shift; identify strategies for minimizing the negative impact of shiftwork; and stay healthy and safe when working shifts.

The main objective of this session is to help you avoid unions if you choose to do so. By the time the session is over, you will be able to understand employee union-organizing rights; identify reasons employees join unions; identify reasons employees reject unions; recognize signs of a union-organizing campaign; and take legal and effective action to avoid unionization in your workplace.

A little bit of stress can keep us on our toes and give us the adrenaline we need to get through tough situations. But when stress becomes persistent or excessive, it can create problems—both at work and at home. And even worse—it can take a toll on your physical and mental health. During this session we’ll learn about what causes stress, how much is too much, and lots of things you can do to make it more manageable for you.

Se estima que 1 de cada 10 empleados estadounidenses tiene problemas de adicción. El impacto personal que esto genera puede ser devastador, puesto que repercute de manera destructiva en todos los órdenes de la vida de una persona. Es posible que el adicto termine perdiendo todo: familia, hogar, amigos, ahorros, trabajo y la salud física y mental.

Substance abuse on the job threatens the health and safety of employees, customers, clients, and the public, and costs businesses money in workers’ compensation claims, lost productivity, and more.
The main objective of this course is to teach employees the impact of substance abuse in the workplace, how to recognize a substance abuse problem, and what to do about a substance abuse issue.
By the end of the training, you will be able to identify the safety hazards of substance abuse in the workplace, describe the effects of the most commonly abused substances and identify the signs that someone may be under their influence, recognize the business impact of substance abuse, identify and follow the laws and company policies that apply to workplace drug and alcohol use, recognize the signs of a substance abuse problem, and take appropriate action if you or a coworker shows signs of substance abuse.

In this session we will look at substance abuse in the workplace. It has been estimated that 1 in 10 employees in this country’s workforce has a substance abuse problem. The rate is even higher among construction trades and extraction workers. The personal impact of substance abuse on an employee can be devastating. It has a destructive effect on just about every part of a person’s life. A person who has a substance abuse problem may end up losing everything, including family, home, friends, savings, job, and physical and mental health. On the job, the negative fallout of substance abuse includes a steady deterioration of work performance, unreliability, and recklessness that can jeopardize the safety of coworkers, the integrity of the organization’s products and services, and the organization’s reputation. In this session, we’ll examine the scope and cost of substance abuse and discuss your role as a supervisor in helping to manage this difficult and complex problem in a way that helps employees in need and protects coworkers and the organization from the negative impact of substance abuse.

This training presentation will teach you techniques for building more effective work teams. At the end of the training session, you will be able to recognize the value of team efforts, identify the characteristics of an effective team, build commitment and cooperation among team members, and use teams effectively to achieve goals.

The objective of this training session is to teach you key information about the termination process so that when you must fire an employee, you can do so effectively and legally.

The use of paper in offices for printing, copying, and other purposes consumes valuable natural resources, pollutes the environment, and costs organizations money. Fortunately, these environmental and economic costs can be reduced by taking steps to decrease the amount of paper used in the workplace. Although it may not be possible for all companies to become completely paperless, using less paper is a goal that can be achieved with the proper knowledge and actions. This session is intended for all employees.

Effective training of employees is essential in today’s workplace. Few people come to a job knowing exactly how to do it in a safe and responsible manner. Today’s workforce is notably mobile-most workers change not only jobs, but careers several times during their working years. We also live in a time of technological advances and rapid changes in the regulatory environment. Employers face challenges in cultivating and developing employees for the long term. For all these reasons, effective training is more important than ever. But trainers themselves need to be trained, to increase their effectiveness and their comfort level with the job. That’s what this program is all about.

This course discusses effective training in all its stages, from assessing the needs at your workplace to developing a culture where training is ongoing and seen as an essential part of every job. By the time the session is over, trainees should be able to assess training needs at your workplace, identify training objectives to meet these needs, understand the elements of adult learning in order to best train adults effectively, develop effective training sessions that enhance learning through participation, and foster or encourage a culture of continued learning.

The U.S. Foreign Corrupt Practices Act’s main purpose is to prohibit bribing foreign officials, and it applies to misconduct inside and outside the United States. So even if your organization has no direct foreign component, you need to understand the scope of the FCPA to encourage and maintain healthy business ethics within your workplace.

The main objective of this session is to give supervisors an overview of COBRA and HIPAA and train them to understand the effects of the two laws, understand an employee’s continuation rights when terminated, recognize a qualifying event under COBRA, know the length of continuation coverage, help keep your company compliant with healthcare information privacy requirements, make sure healthcare information is secure, and inform employees of their rights.

This online violence in the workplace training course will help managers and supervisors identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats.

The main objective of this session is to discuss identity theft and talk about prevention, detection, and actions to take if your identity is stolen. By the time the session is over, you will be able to understand what identity theft is; recognize its effects; detect identity theft; take effective action in the event of identity theft; and finally, prevent identity theft.

It is important for managers and supervisors to understand how the organization’s workers’ compensation program works so that they can help injured employees get prompt and proper care and ease the transition back to work when employees recover. Management plays an important role in helping the organization keep down workers’ comp costs and prevent workplace injuries and illness. This online workers’ compensation training course will teach supervisors and managers to be able to recognize the purpose and benefits of workers’ compensation, complete reports, and help workers file claims, maintain contact with employees on leave and ease their return to work, and help prevent workplace accidents to keep worker’s comp costs down.

The main goal of this session is to help you understand the importance of diversity in the workplace and how you can support it for everyone’s benefit. By the end of the session, you should be able to identify the ways in which we are diverse; understand both the challenges and the opportunities of a diverse workforce; help avoid discrimination and harassment in the workplace; and follow the laws and the organization’s policy regarding workplace diversity and discrimination.

The main goal of this session is to help you understand the importance of diversity in the workplace and how you can support it for everyone’s benefit. By the end of the session, you should be able to identify the ways in which we are diverse; understand both the challenges and the opportunities of a diverse workforce; help avoid discrimination and harassment in the workplace; and follow the laws and the organization’s policy regarding workplace diversity and discrimination.

This training session on business ethics for supervisors explores ethical issues that affect your job and your employees. The objective of this training session is to help ensure that as an organization and as individuals we act ethically in all matters related to our business. At the end of the training session trainees will be able to:

• Appreciate the importance of ethical conduct on the job;
• Understand the requirements of the law and company policy;
• Identify ethical problems in the workplace;
• Make ethical decisions; and
• Recognize and carry out ethical responsibilities.

Today we’re going to talk about harassment in the workplace. Harassment is a disturbing problem that hurts not only victims but also everyone else in the workplace. There are many forms of harassment that violate the law and our company’s policy. One of the most common forms of harassment is sexual harassment. But today, we’re going to talk about harassment on the job that’s based on a person’s race, color, religion, or national or ethnic origin.

There are many forms of harassment—all of them against the law. This session will discuss the kind of harassment that arises from the diversity of the American workforce. It covers harassment on the job because of a person’s race, color, religion, or national or ethnic origin.

The main objective of this online workplace harassment training course is to teach managers and supervisors the nature of harassment in the workplace, how you can help prevent it, and what to do if, despite our best efforts, it occurs in our organization. This online training course will teach supervisors what harassment is and why it is a problem, all about company policy against harassment, the procedures for dealing with harassment, how to investigate incidents and determine whether harassment has occurred and the actions you need to take to stop harassment and correct its effects.

Supervisors need to know how to stay on solid legal ground when dealing with private information on their employees. Privacy is an area that does not have one clear-cut set of standards from one major federal law, but various federal, state, and local laws do govern how employers treat employee information.

Today, we’re going to talk about measures and actions to protect yourself, coworkers, and the workplace from unintentional and natural threats, as well as from intentional harm from others such as theft, violence, or willful damage-measures that will make the workplace safer and more secure.

The main objective of this session is to make you aware of security risks and what you can do to help prevent security breaches. By the time this session is over, you should be able to understand the company’s security policy and procedures, take personal security measures on the job and while commuting to work, identify requirements for protecting computer networks and sensitive business information, and help prevent workplace theft.

This refresher course will give you the main points to remember about business ethics. For more complete information, be sure to take the full-length course.

This refresher course will give you the main points to remember about diversity. For more complete information, be sure to take the full-length course.

This refresher course will give you the main points to remember about preventing and responding to bullying at work. For more complete information, be sure to take the full-length course.

This refresher course will give you the main points to remember about new employee safety orientation. For more complete information, be sure to take the full-length course.

This refresher course will give you the main points to remember about preventing workplace violence. For more complete information, be sure to take the full-length course.

This refresher course will give you the main points to remember about sexual harassment. For more complete information, be sure to take the full-length course.

This refresher course will give you the main points to remember about substance abuse. For more complete information, be sure to take the full-length course.

This refresher course will give you the main points to remember about workplace harassment. For more complete information, be sure to take the full-length course.

The main objective of this session is to help you understand what attention deficit hyperactivity disorder (ADHD) is and how you can help employees who are dealing with it. By the end of the session, you will be able to understand what ADHD is, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to manage employees with ADHD.

The main objective of this particular session is to help you understand what bipolar disorder is and how you can help employees who are dealing with it. By the end of the session, you will be able to understand what bipolar disorder is, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to manage employees with bipolar disorder.

The main objective of this particular session is to help you understand the impact of caring for a sick family member and how that impact may affect your employees. By the end of the session, you will be able to understand that the burden of caring for a sick family member may, in fact, fall on one of your employees, understand the impact that caring for a sick family member may have on the caretaker, understand how work may be affected if an employee needs to care for a sick family member, know what the law says about time off and accommodations for caretakers, and learn how you can help an employee who is also a caretaker.

The main objective of this particular session is to help you understand what chronic stress is and how you can help employees who are dealing with it. By the end of the session, you will be able to understand what chronic stress is, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to handle employees with chronic stress.

The main objective of this particular session is to help you understand what depression is and how you can help employees who are dealing with it. By the end of the session, you will be able to understand what depression is, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to manage employees with depression.

The main objective of this particular session is to help you understand what generalized anxiety disorder (GAD) is and how you can help employees who are dealing with it. By the end of the session, you will be able to understand generalized anxiety disorder, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to handle employees with generalized anxiety disorder.

The main objective of this particular session is to help you understand what insomnia is and how you can help employees who are dealing with insomnia.

By the end of the session, you will be able to understand insomnia, know what causes it, know how to prevent it, understand what treatment options are available, learn how to handle employees with insomnia, and be clear as to what the law says about insomnia.

The main objective of this particular session is to help you understand what obsessive-compulsive disorder is and how you can help employees who are dealing with it. By the end of the session, you will be able to understand what OCD is, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to manage employees with OCD.

The main objective of this particular session is to help you understand what posttraumatic stress disorder (PTSD) is and how you can help employees who are dealing with it. By the end of the session, you will be able to understand what PTSD is, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to manage employees with PTSD.

The main objective of this particular session is to help you recognize and understand substance abuse. By the end of the session, you will be able to understand substance abuse, know the causes and symptoms, understand how it can affect work, know what the law says, and learn how to handle employees who use alcohol or drugs at work.

• Accelerate Your Learning (Listening & Learning)
• The Action Imperative

• Managing Expectations
• The Do’s and Don’t of Managing Up

• Your Boss is There to Help
• Beware of the Whirlwind

• Communication
• From Monologue to Dialogue to Collaboration

• Your First Several Months
• My Next Chapter

• Radical Accountability
• Accountability

• Micro Alignment
• Collaboration
• Your Brain on Stories

• Daunting Delegation
• Delegation Fears
• Peer to Boss—Now What?

• Constructive Confrontation
• Appreciative Inquiry
• A Card Goes a Long Way
• Feedback

• Goal Setting
• Leading Productive Meetings

• Performance Management Introduction
• Compelling Purpose

• Coaching Introduction
• Listen Like a Coach
• Think Like a Coach
• Speak Like a Coach

• WD-40 Pledge

• Inclusive Leadership
• Inclusive Leadership Part II

• Is Leadership a Destination?
• A Great Leader

• Watering Brains
• Embracing a Growth Mindset
• Appreciative Inquiry Follow Up

• Celebrating Success

• Welcome/Congratulations
• Is Authority Enough?

• The Mindset Shift
• Think “We” 
• From We to Us

For most healthy adults, seasonal viruses are not generally life-threatening. But as you’ve seen in the news, respiratory disease pandemics, such as those caused by coronaviruses or influenza, are something else. They often involve new strains of viruses to which people have developed no immunity. These kinds of viruses can spread quickly and widely, and they can pose a major global health threat. That’s why you need to know about acute respiratory illness pandemics and how to prepare for them.

For most healthy adults, seasonal viruses are not generally life-threatening. But as you’ve seen in the news, acute respiratory illness pandemics, such as those caused by coronaviruses (including COVID-19) or influenza, can spread quickly and widely, and pose a major global health threat.

The main objective of this course is to make nonhealthcare workers aware of the risks of pandemics and the precautions to take to keep themselves safe. By the time the session is over, you will be able to describe what a pandemic is; identify types of viruses that can cause acute respiratory illness pandemics and recognize their symptoms; appreciate the risks of infection; prevent the spread of infection; prepare for and address a pandemic at work and at home; and react responsibly if you get sick.

Learning Objectives
• Describe what a pandemic is;
• Identify types of viruses that can cause acute respiratory illness pandemics and recognize their symptoms;
• Appreciate the risks of infection;
• Prevent the spread of infection;
• Prepare for and address a pandemic at work and at home; and
• React responsibly if you get sick.

Many people struggle to juggle a full-time job while also caring for young children, aging parents, and other responsibilities on a daily basis. It can feel like there are not enough hours in a day—that there are too many responsibilities at work and at home—and that you can’t complete tasks in either place—many people feel this way. This online employee wellness course helps trainees manage home and work responsibilities, stress, and daily expectations. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The main objective of this training session is to help you communicate effectively with employees about workplace emergencies. By the time the session is over, you should be able to communicate effectively before an emergency; communicate effectively during an emergency; and communicate effectively after an emergency. The first part of the session will address communication before emergencies to prepare employees to respond effectively in an actual emergency. The second part will cover communication during and after an emergency.

This course focuses on the skills required for effective communication on the job. Communication is the process by which people create and share information, and ideas with one another in order to reach mutual understanding and get work done. Effective communication in the workplace is therefore the foundation of positive and cooperative working relationships and productive, successful performance.

Fires, extreme weather, hazardous chemical spills and releases, acts of terrorism, pandemics, explosions, workplace violence—these unfortunate disasters do happen—often bringing with them destruction, injuries, and sometimes even death. This course provides information about how employees can prepare for a disaster in the workplace and how to react if one should happen. It describes how to prevent some types of workplace disasters from happening, how employees’ actions can reduce the catastrophic results of other disasters, and what steps employees should take if a disaster does occur. By the end of the training, you will be able to identify the disasters that have the potential to occur at your workplace; implement the measures needed to prevent the occurrence of certain events such as chemical spills and explosions; recognize the actions you can take to prevent a worst-case scenario; and conduct an effective evacuation from your facility.

Fires, extreme weather, hazardous chemical spills and releases, acts of terrorism, pandemics, explosions, workplace violence—these unfortunate disasters do happen—often bringing with them destruction, injuries, and sometimes even death. This course provides information about how employees can prepare for a disaster in the workplace and how to react if one should happen. It describes how to prevent some types of workplace disasters from happening, how employees’ actions can reduce the catastrophic results of other disasters, and what steps employees should take if a disaster does occur. By the end of the training, you will be able to identify the disasters that have the potential to occur at your workplace; implement the measures needed to prevent the occurrence of certain events such as chemical spills and explosions; recognize the actions you can take to prevent a worst-case scenario; and conduct an effective evacuation from your facility.

Accidents at home are the leading cause of injury-involved accidents. These accidents occur because there are no required rules to follow in the home, unlike the OSHA regulations we follow in the workplace. Many at-home injuries can be prevented if appropriate preventive measures are taken to eliminate or minimize hazards. This session is intended for all employees.

This presentation will cover how important it is that families be concerned about health. Preventive care, nutrition, exercise, and other factors play important roles. And especially for children, good health is essential—for them, now is the time when growth happens, some diseases may begin, and health habits are set for life.

As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

The main objective of this course is to provide you with the information you need to successfully perform while telecommuting and in other alternative work arrangements, and to make the most of what they have to offer you and the organization.

As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

The main objective of this course is to provide you with the information you need to successfully supervise telecommuters and other alternative work arrangements and to make the most of what they have to offer you, your employees, and the organization.

This course focuses on real-life diversity situations that illustrate how exclusionary, disrespectful, and unprofessional behaviors can violate your organizational policies and even the law. The focus of this presentation is employees.

This course focuses on real-life diversity situations that illustrate how exclusionary, disrespectful, and unprofessional behaviors can violate your organizational policies and even the law. The focus of this presentation is supervisors.

Sexual harassment is a form of illegal discrimination under federal and state civil rights laws. Not only can it lead to lawsuits and penalties; it can damage workplace morale, creating an unproductive, unpleasant, and sometimes even hostile working environment.  Your employees need to know that sexual harassment violates your workplace policies and won’t be tolerated. This course will help employees recognize, respond to, and prevent sexual harassment in the workplace.  Duration: 25 minutes.

Not only is sexual harassment illegal, but it also has many detrimental effects on the workplace and workforce. Our workplace also has a formal policy that prohibits sexual harassment in the workplace—a policy supervisors are responsible for enforcing. But beyond laws and policies, sexual harassment is very damaging to the workplace and work environment. After taking this course, supervisors should be able to recognize, prevent, and respond to sexual harassment.

Supervisors play a crucial role in preventing sexual harassment claims and lawsuits. This course will explain exactly what sexual harassment entails and will also teach how to handle sexual harassment claims properly. It is a video training course with vignettes and includes attorney commentary to help illustrate points.

Every year, millions of dollars are spent defending sexual harassment lawsuits and paying damages and settlements. This online training session will help you understand the kinds of conduct that can be considered harassment, the defenses available to the employer, how to prevent and punish harassing conduct, and how to document investigations and discipline.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. The pressures and pace in the hospitality industry often lead to great camaraderie amongst staff. But the flip side to that is an informality that allows inappropriate behavior to go unchecked. When you add the element of dealing with customers—some who have been drinking—to the mix, there is great potential for inappropriate behavior, which could lead to employer liability. By the end of this course, supervisors and employees should be able to identify ways in which the unique employment setting found in restaurant and bars leads to unique challenges as well as recognize, prevent, and respond to sexual harassment and other inappropriate behavior when it does happen.

Almost everyone has some sort of online footprint, and your employees’ could affect your business. Furthermore, social media and other electronic communications exponentially expand the opportunities for workplace sexual harassment. By the time the session is over, employees should be able to recount types of online conduct that constitute sexual harassment; avoid improper online communications; understand why actions taken with personal devices or even off duty are covered by workplace rules; know their rights and limitation on those rights; recognize that harassment comes in many shapes and forms; and act to prevent and respond to harassment.

Sexual harassment is not simply a knowledge problem…it’s a behavior problem—one that is pervasive in the modern workplace. This course focuses on employees’ responsibilities relative to preventing and dealing with sexual harassment in their workplace. By the end of the course, employees, supervisors and managers should be able to recognize sexual harassment in the workplace, understand their responsibility to report it, and what they can do to prevent it from happening.

Check out the video below to watch a few sample scenes from the course.

This online sexual harassment training course will teach employees about sexual harassment in the hope that awareness will help lead to the prevention of such harassment. By the end of this session, employees will have learned to be able to recognize sexual harassment; differentiate between the two main kinds of harassment; understand and follow company policy; report incidents; cooperate in investigations; and help promote and maintain a comfortable, productive working environment.

Al terminar esta sesión de capacitación, usted podrá reconocer un acoso sexual, diferenciar entre dos clases principales de acoso, comprender y seguir la política del lugar de trabajo, denunciar incidentes y colaborar en las investigaciones y ayudar a fomentar y mantener un clima de trabajo confortable y productivo.

This training presentation will provide you with the information you need to know about sexual harassment in order to help us deal with incidents and prevent future problems. At the end of this session, you will be able to understand legal and policy requirements; recognize what constitutes illegal sexual harassment; handle complaints effectively; participate in investigations; take appropriate corrective action; and promote a comfortable, productive working environment.

Under California law, you are required to learn about the prevention of sexual harassment, discrimination, and retaliation. That includes information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, remedies available to persons subject to harassment, and the potential for liability. By completing this course, you have met those requirements.

California law mandates that supervisors receive two hours of training every two years on how to recognize and prevent sexual harassment, discrimination, and retaliation. This course meets the requirements of CA Govt. Code Sec. 12950.1, including information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, remedies available to persons subject to harassment, and the potential for liability.

Under California law, you are required to learn about the prevention of sexual harassment, discrimination, and retaliation. That includes information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, remedies available to persons subject to harassment, and the potential for liability. By completing this course, you have met those requirements.

California law mandates that employees receive one hour of training every two years on how to recognize and prevent sexual harassment, discrimination, and retaliation. This course meets those requirements with hypothetical workplace scenarios, interactive “Knowledge Checks” throughout to assess learning, skill-building activities, ability to “ask a question” about the training, and a final quiz with results retained for your records. This course will provide your employees with the information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, remedies available to persons subject to harassment, and the potential for liability.

California law mandates that supervisors receive two hours of training every two years on how to recognize and prevent sexual harassment, discrimination, and retaliation. This course meets the requirements of CA Govt. Code Sec. 12950.1, including information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, remedies available to persons subject to harassment, and the potential for liability.

California law mandates that employees receive 1 hour of training every 2 years on how to recognize and prevent sexual harassment, discrimination, and retaliation. This course meets those requirements with hypothetical workplace scenarios, interactive “Knowledge Checks” throughout to assess learning, skill-building activities, the ability to “ask a question” about the training, and a final quiz, with results retained for your records. This course will provide your employees with the information and practical guidance regarding state and federal laws; how to prevent, respond to, and correct sexual harassment; remedies available to persons subject to harassment; and the potential for liability.

California law mandates that supervisors receive two hours of training every two years on how to recognize and prevent sexual harassment, discrimination, and retaliation. This course meets the requirements of CA Govt. Code Sec. 12950.1, including information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, remedies available to persons subject to harassment, and the potential for liability.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. Under both Connecticut and federal law, employees have a duty to use reasonable care to prevent sexual harassment and mitigate damages and should understand the employer’s policy prohibiting sexual harassment and its procedures for filing a complaint if sexual harassment occurs. By the end of this course employees will be able to recognize sexual harassment, identify how to report sexual harassment, choose appropriate workplace behaviors, and maintain a positive, productive work environment.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. Supervisors play a crucial role in preventing sexual harassment claims and lawsuits, but many supervisors have difficulty pinning down exactly what sexual harassment entails. Since the topic is so emotionally charged, it can be hard to handle sexual harassment situations without causing more problems. By the end of this course supervisors will be able to recognize sexual harassment, address incidents and claims, and take action to prevent sexual harassment in the future.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. Supervisors play a crucial role in preventing sexual harassment claims and lawsuits, but many supervisors have difficulty pinning down exactly what sexual harassment entails. Since the topic is so emotionally charged, it can be hard to handle sexual harassment situations without causing more problems. By the end of this course supervisors will be able to recognize sexual harassment, address incidents and claims, and take action to prevent sexual harassment in the future.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. Under both Connecticut and federal law, employees have a duty to use reasonable care to prevent sexual harassment and mitigate damages and should understand the employer’s policy prohibiting sexual harassment and its procedures for filing a complaint if sexual harassment occurs. By the end of this course employees will be able to recognize sexual harassment, identify how to report sexual harassment, choose appropriate workplace behaviors, and maintain a positive, productive work environment.

Sexual harassment is a form of illegal discrimination under federal and state civil rights laws. Not only can it lead to lawsuits and penalties, it can damage workplace morale, creating an unproductive, unpleasant, and sometimes even hostile working environment. Additionally, Delaware requires employers with 50 or more employees to provide interactive training and education to employees on the prevention of sexual harassment. Your employees need to know that sexual harassment violates your workplace polices and won’t be tolerated. This course will help employees recognize, respond to, and prevent sexual harassment in the workplace.

Not only is sexual harassment illegal, but it also has many detrimental effects on the workplace and workforce. Our workplace also has a formal policy that prohibits sexual harassment in the workplace—a policy supervisors are responsible for enforcing. Additionally, Delaware requires employers with 50 or more employees to provide interactive training and education to supervisors on the prevention of sexual harassment. Your supervisors need to understand how to enforce your workplace policies and their role in enforcing those policies. This course will help supervisors recognize, respond to, and prevent sexual harassment in the workplace.

Illinois law mandates that every employer with employees working in the state must provide sexual harassment prevention training annually to its employees on how to recognize and prevent sexual harassment, discrimination, and retaliation. This course meets those requirements with hypothetical workplace scenarios, interactive “Knowledge Checks” throughout to assess learning, skill-building activities, ability to “ask a question” about the training, and a final quiz with results retained for your records. This course will provide your employees with the information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, and remedies available to persons subject to harassment.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. The pressures and pace in the hospitality industry often lead to great camaraderie amongst staff.  But the flip side to that is an informality that allows inappropriate behavior to go unchecked. When you add the element of dealing with customers—some who have been drinking—to the mix, there is great potential for inappropriate behavior, which could lead to employer liability. By the end of this course, supervisors and employees should be able to identify ways in which the unique employment setting found in restaurant and bars leads to unique challenges as well as recognize, prevent, and respond to sexual harassment and other inappropriate behavior when it does happen.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. Supervisors play a crucial role in preventing sexual harassment claims and lawsuits, but many supervisors have difficulty pinning down exactly what sexual harassment entails. Since the topic is so emotionally charged, it can be hard to handle sexual harassment situations without causing more problems. By the end of this course supervisors will be able to recognize sexual harassment, address incidents and claims, and take action to prevent sexual harassment in the future.

Illinois law mandates that every employer with employees working in the state must provide sexual harassment prevention training annually to its employees on how to recognize and prevent sexual harassment, discrimination, and retaliation. This course meets those requirements with hypothetical workplace scenarios, interactive “Knowledge Checks” throughout to assess learning, skill-building activities, ability to “ask a question” about the training, and a final quiz with results retained for your records. This course will provide your employees with the information and practical guidance regarding state and federal laws, how to prevent, respond to, and correct sexual harassment, and remedies available to persons subject to harassment.

Sexual harassment can disrupt the workplace and cause lasting problems for everyone involved. The pressures and pace in the hospitality industry often lead to great camaraderie amongst staff. But the flip side to that is an informality that allows inappropriate behavior to go unchecked. When you add the element of dealing with customers—some who have been drinking—to the mix, there is great potential for inappropriate behavior, which could lead to employer liability. By the end of this course, supervisors and employees should be able to identify ways in which the unique employment setting found in restaurant and bars leads to unique challenges as well as recognize, prevent, and respond to sexual harassment and other inappropriate behavior when it does happen.

This training course is about preventing sexual harassment in the workplace. It’s an important subject because sexual harassment is a form of illegal discrimination under federal law and the Maine Human Rights Act.

This course is about preventing sexual harassment in the workplace. It’s an important subject because sexual harassment is illegal. This workplace also has a formal policy that prohibits sexual harassment in the workplace—a policy you are responsible for enforcing. But beyond laws and policies, sexual harassment is very damaging to the workplace and work environment. This course will cover what sexual harassment is, why it’s so damaging to employees and the organization, and what you can do about it. This course will cover laws specific to the state of Maine.

In this course, we will review the definition of sexual harassment, explain bystander intervention, and offer strategies for intervention. This course will also discuss how you determine when bystander intervention is warranted and how to intervene safely. Harassment and other inappropriate behavior can have a lasting negative effect on those who experience it personally and in the workplace in general. But when bystanders step up and intervene, targets feel supported, potentially harmful situations can be defused, well-intentioned offenders can learn, and aggressors are put on notice that their behavior won’t be tolerated.

The main objective of this session is to help you communicate effectively with your boss and senior management.

The main objective of this session is to help you communicate more effectively in the global workplace. By the time the session is over, you should be able to identify differences among people in the global workplace; be respectful and tolerant, and avoid stereotyping; understand requirements for effective communication; recognize how cultural context and other cultural issues affect communication in a global workplace; deal effectively with communication problems; and communicate successfully with everyone. Duration: 37 minutes.

The main objective of this session is to help you communicate better with all generations in your workplace. By the time it’s over, you’ll understand what makes your fellow employees “tick” and be able to identify some of their characteristics; understand and respect your cross-generational coworkers; recognize some bad habits that could be creating conflict; enhance your communication skills on the job; and become familiar with some techniques to help you communicate better.

This course focuses on resolving workplace conflicts. When you know how to resolve workplace conflicts effectively, you can save time and turn potentially destructive situations into positive, productive opportunities for growth and development within your work group. Additionally, when you know how to build consensus among employees, you can enhance motivation and cooperation as well as create an atmosphere in which agreement generally prevails over conflict.

This course is about conflict resolution. We all probably experienced conflict at some times. Conflict is a sharp disagreement. It generally involves the clash of ideas, interests, or personalities. During this session we’re going to show you some basic conflict resolution skills and techniques you can use to manage the conflicts in your workplace more effectively.

At the completion of this module, the participant will be able to:

• Identify common types of workplace conflict
• Tips to handle conflict effectively

This course focuses on resolving workplace conflicts. When you know how to resolve workplace conflicts effectively, you can save time and turn potentially destructive situations into positive, productive opportunities for growth and development within your work group. Additionally, when you know how to build consensus among employees, you can enhance motivation and cooperation as well as create an atmosphere in which agreement generally prevails over conflict.

The main objective of this session is to teach you how to use delegation as a core tool in managing your project. By the time this session, is over you will be able to recognize the role of delegation in helping a project succeed, learn why delegating is valuable, understand the delegation process, realize the importance of giving and receiving feedback, and understand factors that put delegation at risk of failing.

Making good decisions on the job is important for many reasons. No matter what your job, the decisions you make affect your productivity, the quality of your work, and your ability to meet performance goals. In a larger sense, the decisions you make often affect your co-workers and your department. They may also have an impact on customer satisfaction and the success of the organization. There’s a lot riding on the decisions you make every day. An added challenge is that many of your decisions must be made quickly. The purpose of this training session is to help you make the best decisions possible every workday, even under pressure.

This session is important because too many meetings turn out to be time-consuming distractions from your other important work. Poorly planned and conducted meetings often serve little purpose and waste valuable resources. Just consider the cost of a meeting involving 10 people that runs for half an hour. That adds up to 5 hours worth of salaries and time taken away from other productive work.

Organizations grow and prosper when they encourage-and act upon-employee input. Your employees-the people who make the products, serve the customers, and perform all those essential functions-often have valuable insights into ways to save money, improve our operations, and enhance our competitive advantage. Today, we’ll focus on ways to tap into this rich source of ideas for improvement.

This course focuses on time management. We’re going to suggest ways you can make better use of your valuable time and accomplish more with less effort.  We’ll focus on practical techniques and information that you can start using right away to gain more control over your very busy work schedule.

This session will guide you through a variety of topics that will help you understand the main principles of lean project management. By the time the session is over, you should understand the concepts of eliminating waste, creating value, executing faster, and creating a sense of accomplishment among your project team.

Negotiation is something everybody is familiar with. It’s something you use all the time in your work as well as in your personal life. For example, you negotiate with your boss so that you can hire an additional employee. You negotiate with other supervisors to coordinate the operation of your departments and work groups. You negotiate many issues with your employees from performance goals to vacation schedules. You negotiate salaries with job candidates. And after work, you go home and negotiate with your spouse over this and that and with your kids over chores and probably just about everything else. The fact is that whether you’re aware of it or not, you spend a significant part of your day negotiating. That’s why good negotiation skills are so important.

This session will focus on how organizing and planning can help you work smarter, and we’re going to give you the blueprint to more efficient organization and more effective planning.

Planning and organizing are two of the key functions performed by any manager or supervisor. That makes good planning and organizing skills an extremely important asset. During this training session, you’ll learn about how you can become better organized so that you can become more efficient and stop wasting valuable time. You’ll also learn how to develop better plans so that you can achieve goals and be more successful.

This session teaches employees problem-solving techniques. It goes without saying that problem solving is part of any job. Problems can’t be avoided. “Problems” are better looked at as opportunities for improvement. The problem-solving methods covered in this session can help trainees identify and resolve work problems more quickly and effectively, change employee behaviors and attitudes toward problems and, consequently, be more empowered and successful at work.

The main objective of this session is to help you become a highly effective problem solver. Duration: 30 minutes.

The objective of this training session is to learn how to plan a project effectively. At the end of the training session, you will be able to understand the steps involved in effective project planning, understand how to troubleshoot your own project plans to anticipate problems and prevent bottlenecks, and create project strategies that will successfully achieve goals, meet deadlines, and contain costs.

This session will guide you through a variety of topics that will help you understand the concepts of stakeholder analysis and management. By the time the session is over, you should be familiar with the purpose of a stakeholder analysis, how to identify your project’s key stakeholders and important peripheral stakeholders, why you should involve stakeholders and why getting to know them is important, and understanding some different methods for conducting a stakeholder analysis.

The main objective of this session is to prepare you for the demanding task of getting a project under way. By the time the session is over, you will understand the many steps involved in successfully executing a project, how to wind up a project properly, and special situations that can complicate the implementation of a project.

The main objective of this session is to teach you about troubleshooting within project management. In this training module, we will go over what troubleshooting is, what the signs of trouble are and how to avoid them, why troubleshooting is important, and ways to react to different situations to become a more efficient troubleshooter.

The objective of this training session is to learn how to create a budget—and how to stay on it. We will talk about the importance of careful and accurate budgeting in the project planning process, the basic steps involved in budgeting for a project, and the importance of monitoring expenditures during project implementation. By the end of the session, you should be better prepared to deal effectively with problems and bring any project in on budget.

The main objective of this session is to teach you about Project Quality Management and how the process works. In this training module we will go over the Project Quality Management process, why it is important, and how to implement the process.

The main objective of this session is to teach you about project risk management and how to identify and plan for risks. In this training module, we will go over what project risk management is, why it is important and, most importantly, how to identify risks.

Teams can be an extremely effective way to get important work done. Teamwork boosts productivity, improves quality, ensures greater safety, and makes companies more profitable and competitive. That’s why team building is a topic everyone should know something about.

At the completion of this module, the participant will be able to:

• Understand how you can build strong, effective teams in your organization

This training presentation will help you gain control over your time so that you can work more efficiently and productively. At the end of the training session, you will be able to identify and eliminate your time wasters; plan and prioritize effectively; define goals and make time-wise decisions; capitalize on prime and commuting time; avoid procrastination; and handle communications, interruptions, and emergencies effectively.

The main objective of this session is to help you work more efficiently and productively.

The main objective of this course is to help you plan and conduct effective employee orientations. By the time the course is over, you should be able to recognize the benefits and goals of new employee orientation; assume a leadership role in the process; determine the issues to be covered; and plan and execute successful orientations.

This session is about interviewing skills. After you’ve screened résumés and applications, conducting face-to-face interviews is the next essential step to help you determine which of the qualified candidates is actually the best person for the job. You need to know how to plan and conduct effective interviews in order to learn all you possibly can about job candidates so that you can make the best hiring decisions.

In this session you will learn about job descriptions, which describe the purpose, essential functions, and specifications for a job. They help employees understand the responsibilities of a position and help management make good hiring decisions. They are also essential for attracting a larger and more diverse pool of qualified candidates. Finally, a carefully drafted job description assists an organization in complying with equal employment opportunity and other laws during the hiring process.

This course will go over the correct process on how to invite key stakeholders and rank the most important qualities, experiences, education, and characteristics that a successful candidate should have. Now you can use that ranking—along with the job description—to screen résumés as you start to evaluate applicants.

Qualifications, experience, culture, and fit are all valid markers, but none provide a secret ingredient to finding the best talent pool. For that, you need a recruitment plan. Recruiting isn’t a one time thing; it’s an ongoing and proactive process that you must pay attention to all year.

Not one successful business flourishes without great employees. It’s a fact. But these days, recruiting the best employees can be confusing—a challenge in a highly competitive world where there are so many platforms to choose from. The days of simply putting an ad in the paper to find new employees are long gone. During this training session, we’ll show you where and how to recruit the best people in today’s expansive landscape.

The quantity and quality of the food you eat everyday directly affects your health, energy level, and general well being. You need to eat the right foods, in the right amount, at the right time, to stay healthy and feel good. The information you learn today will help you eat more nutritious meals and snacks, which will help you live longer and give you the energy you need to work and enjoy your leisure activities everyday. Duration: 22 minutes

The ability to write effectively is a skill everyone needs-no matter what your job. Even if you are called on to write only an occasional message or note, being able to express yourself clearly, accurately, and professionally in writing is an important job skill. Today’s training session is designed to review important writing techniques that can help you make your business communications more effective

The ability to write effectively is a skill every supervisor and manager needs to possess. Being able to express yourself clearly, accurately, and professionally in writing has a direct impact on your success.
Today’s training session is designed to review important writing techniques that can help you make the most of all your business communications.

Today, we’re going to talk about dealing with the challenge of change—something that no organization or supervisor can avoid. Organizations that do not embrace and manage change in the 21st century’s global economy cannot remain competitive. Most employees, however, are somewhat uncomfortable with change. Change brings uncertainty. The future is out of their control. Change involves a loss of the comfortable and the familiar, and it requires that an effort be made—sometimes a considerable effort—to learn and adjust to a new way of doing things. That’s why you need to understand how you can manage it successfully.

Change is inevitable. The only thing that we can be absolutely sure of is that things will change. That leaves us with only one sensible choice: to accept change and use it to our advantage. Change is also continual. It goes on all the time, and it will never stop. So, when you are in the midst of change, don’t be tempted to think, “If we can just get through this, then everything will go back to normal, and we won’t have to deal with more change.” That’s not going to happen.

The main objective of this session is to help you communicate more effectively in the global workplace. By the time the session is over, you should be able to identify differences among people in the global workplace; be respectful and tolerant, and avoid stereotyping; understand requirements for effective communication; recognize how cultural context and other cultural issues affect communication in a global workplace; deal effectively with communication problems; and communicate successfully with everyone. Duration: 37 minutes.

This course focuses on the skills required for effective communication on the job. Communication is the process by which people create and share information, and ideas with one another in order to reach mutual understanding and get work done. Effective communication in the workplace is therefore the foundation of positive and cooperative working relationships and productive, successful performance.

Corporations and private citizens rely on the Internet to perform daily work activities with web-based applications. You can perform tasks like making a bank transaction without ever leaving your home. Our reliance on technology and the change in the way we do business has opened the doors for a new wave of criminal activity. These criminals can commit crimes without being in the same city or even in the same country. They’re committed in a cyber world and there are no boundaries. This change in criminal activity, called cybercrime, has created the need for the discipline called “cyber security”, and it affects every one of us. The main objective of this course is to help you recognize the importance of cyber security, prevent a cyber attack, and protect your company and personal data.

Change is inevitable. The only thing that we can be absolutely sure of is that things will change. That leaves us with only one sensible choice: to accept change and use it to our advantage. Change is also continual. It goes on all the time, and it will never stop. So, when you are in the midst of change, don’t be tempted to think, “If we can just get through this, then everything will go back to normal, and we won’t have to deal with more change.” That’s not going to happen.

Today we’re going to talk about e-mail best practices. We use e-mail all the time. But do we really use it as efficiently and as effectively as we could? Maybe not. The purpose of this session is to provide you with a lot of useful information about sending and receiving e-mail that you can use to make the most of this important form of business communication.

Many home office workers report work-related musculoskeletal disorders-or MSDs-every year. For some, the problem becomes so severe that they suffer a lot of pain and have to take time off from work for treatment and recovery. But the good news is that you don’t have to be one of those who develop MSDs on the job. By understanding basic ergonomic principles and applying them to your job, you can minimize MSD risk factors, avoid stresses and strains on your body, and keep healthy and safe as you work. The main objective of this course is to cover the topic of home office ergonomics from hazards to precautions so that you can avoid developing work-related MSDs. We will also discuss other tips for general wellness while working from home.

Regular exercise is an excellent way to gain and maintain good health throughout your life. In fact, increasing your physical activity level may be one of the best, and simplest, things you can do for yourself. This session will cover how to make fitness a healthy habit that lasts—and improves—your lifetime.

A lot of Americans have trouble sleeping, and sleeping is very important to maintaining good health. We’ll talk about the problems associated with sleep deprivation, the various sleep disorders that interfere with healthy sleep, and we’ll look at a variety of suggestions for getting a good night’s sleep.

This course focuses on time management. We’re going to suggest ways you can make better use of your valuable time and accomplish more with less effort.  We’ll focus on practical techniques and information that you can start using right away to gain more control over your very busy work schedule.

The main objective of this online training course is to suggest ways representatives can maintain a positive attitude to improve the customer experience. At the end of this training session trainees will be able to recognize the value of a positive attitude, understand how to maintain a positive attitude, cooperate with coworkers to create positive experiences for customers, and demonstrate a positive attitude every day on the job.

This session will focus on how organizing and planning can help you work smarter, and we’re going to give you the blueprint to more efficient organization and more effective planning.

Planning and organizing are two of the key functions performed by any manager or supervisor. That makes good planning and organizing skills an extremely important asset. During this training session, you’ll learn about how you can become better organized so that you can become more efficient and stop wasting valuable time. You’ll also learn how to develop better plans so that you can achieve goals and be more successful.

Almost everyone has some sort of online footprint, and your employees’ could affect your business. Furthermore, social media and other electronic communications exponentially expand the opportunities for workplace sexual harassment. By the time the session is over, employees should be able to recount types of online conduct that constitute sexual harassment; avoid improper online communications; understand why actions taken with personal devices or even off duty are covered by workplace rules; know their rights and limitation on those rights; recognize that harassment comes in many shapes and forms; and act to prevent and respond to harassment.

A little bit of stress can keep us on our toes and give us the adrenaline we need to get through tough situations. But when stress becomes persistent or excessive, it can create problems—both at work and at home. And even worse—it can take a toll on your physical and mental health. During this session we’ll learn about what causes stress, how much is too much, and lots of things you can do to make it more manageable for you.

Teams can be an extremely effective way to get important work done. Teamwork boosts productivity, improves quality, ensures greater safety, and makes companies more profitable and competitive. That’s why team building is a topic everyone should know something about.

At the completion of this module, the participant will be able to:

• Understand how you can build strong, effective teams in your organization

This training presentation will teach you techniques for building more effective work teams. At the end of the training session, you will be able to recognize the value of team efforts, identify the characteristics of an effective team, build commitment and cooperation among team members, and use teams effectively to achieve goals.

As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

The main objective of this course is to provide you with the information you need to successfully perform while telecommuting and in other alternative work arrangements, and to make the most of what they have to offer you and the organization.

As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

The main objective of this course is to provide you with the information you need to successfully supervise telecommuters and other alternative work arrangements and to make the most of what they have to offer you, your employees, and the organization.

The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers, and voice mail effectively; deal properly with difficult callers; and conclude calls successfully.

The main objective of this session is to help you improve your listening skills. By the time the session is over, you should be able to understand the importance of listening; improve listening skills; use skills to listen more effectively on the job; and become more successful as a result of all you learn from listening.

The main objective of this session is to help you work more efficiently and productively.

Virtual meetings are becoming increasingly commonplace as global business and remote working continue to expand in the modern workplace. Video conferences and teleconferences can be an excellent way to interact with coworkers, make decisions, make plans, solve problems, and communicate information. But these online meetings can also be a waste of time if they are not well planned and properly conducted, or if participants don’t do their share to make the meeting productive. Knowing how to get the most from the virtual meetings you attend and lead is an important skill every worker should possess. The main objective of this session is to help you get the most from the virtual workplace meetings in which you are involved.

Good health is perhaps the most important thing in anybody’s life. Without your health, you can’t enjoy the rest of your life and meet the challenges you face every day. Today, we’re going to talk about wellness and how to improve your health and the quality of your life.

The New York Human Rights Law (NYHRL) requires all employers to provide employees with interactive sexual harassment prevention training every year. This course helps employees and supervisors understand what sexual harassment is and how it affects people and the workplace, what can be done to prevent sexual harassment, and what must be done if it occurs.

The New York Human Rights Law (NYHRL) and New York City Human Rights Law (NYCHRL) require all employers to provide employees with interactive sexual harassment prevention training every year. This course meets the state’s minimum standards for the training.

The course helps employees and supervisors understand what sexual harassment is and how it affects people and the workplace, what can be done to prevent sexual harassment, and what must be done if it occurs.

Duration: 31 Minutes

The New York Human Rights Law (NYHRL) and New York City Human Rights Law (NYCHRL) require all employers to provide employees with interactive sexual harassment prevention training every year. This course helps employees and supervisors understand what sexual harassment is and how it affects people and the workplace, what can be done to prevent sexual harassment, and what must be done if it occurs.

This course defines sexual harassment and its negative effects in the workplace, as well as outlines the steps to prevent and respond to sexual harassment. This course will also discuss the conduct and responsibilities of a supervisor in creating a workplace that is free from sexual harassment. The fact is, sexual harassment is hurtful and costly and it’s against the law. That’s why the state of New York and New York City require training on the types of sexual harassment and how to prevent them.

Sexual harassment is not simply a knowledge problem…it’s a behavior problem—one that is pervasive in the modern workplace. This course focuses on employees’ responsibilities relative to preventing and dealing with sexual harassment in their workplace. By the end of the course, employees, supervisors and managers should be able to recognize sexual harassment in the workplace, understand their responsibility to report it, and what they can do to prevent it from happening.

Check out the video below to watch a few sample scenes from the course.

Unconscious bias (also known as implicit bias) can hurt morale, productivity, and innovation when it happens among employees. When it sneaks into critical workplace personnel and management decisions, it can be costly for your company in terms of lawsuits and discrimination charges. This course will benefit all managers, supervisors, and workplace leaders who are tasked with recruiting, hiring, and evaluating performance. Building on the concepts and strategies presented in “Recognizing and Overcoming Unconscious Bias,” this course offers strategies for eliminating unconscious bias from personnel decisions and how to recognize and counteract microaggressions that often stem from unconscious bias. After completing this course, supervisors should be able to identify their own unconscious biases and “interrupt” them when making critical personnel management decisions.

We all have unconscious biases (also known as implicit biases) that affect our interactions with others and how we view the world. These unconscious biases can have a negative effect in the workplace when they go unchecked. This course will benefit everyone who interacts with coworkers, customers, or anyone else as part of their job. After completing this course, learners will be able to identify and address their own unconscious biases and take steps to “interrupt” them when communicating and interacting with others in the workplace.

Managers play a key role in making a workplace wellness program a success. Managers need to help to motivate staff by setting a good example, providing the tools that staff members need to keep themselves on the right track, communicating your organization’s wellness messages, and helping to educate staff on the latest wellness techniques. This online wellness course for managers will empower key staff on how to embrace a wellness program and show the critical role managers play in the success of the program and the consequent health and wellness of all employees. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The quantity and quality of the food you eat everyday directly affects your health, energy level, and general well being. You need to eat the right foods, in the right amount, at the right time, to stay healthy and feel good. The information you learn today will help you eat more nutritious meals and snacks, which will help you live longer and give you the energy you need to work and enjoy your leisure activities everyday. Duration: 22 minutes

Back injuries are among the most common workplace injuries that cause lost days away from work. No matter what job you perform, you can injure your back on the job. Fortunately, there are a number of steps you can take to avoid back injuries and the lifetime of pain and medical bills that can come with them. In this training session, you’ll learn what risk factors and hazards expose you to back injuries and what you can do to help keep your back healthy and pain-free.

This session discusses how you might be exposed to bloodborne pathogens (BBP) and infectious diseases, how you can protect yourself from exposure, and how to clean up and properly dispose of blood or bodily fluids. Employees most likely to be exposed include first-aid responders, janitorial and maintenance personnel, and workers assigned to clean up after an industrial accident. Even if your job does not normally expose you to blood or bodily fluids, this session is helpful to raise your awareness of bloodborne pathogens, to understand why you should not come in contact with them, and to understand that it is important to report spills of blood or bodily fluids so that they can be cleaned up safely.

Many people struggle to juggle a full-time job while also caring for young children, aging parents, and other responsibilities on a daily basis. It can feel like there are not enough hours in a day—that there are too many responsibilities at work and at home—and that you can’t complete tasks in either place—many people feel this way. This online employee wellness course helps trainees manage home and work responsibilities, stress, and daily expectations. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

A workplace wellness program needs to be well-focused and well-executed to succeed. This training course goes over the necessary steps to create a successful wellness program designed for the specific health risks and vulnerabilities of your employee population. A well-run wellness program can not only help employees be healthier but it also increases your bottom line by decreasing healthcare costs, decreasing employee time away from work, increasing productivity, and even increasing morale.

In order to do your job well, you have to be well. Your good health is an important part of everything you do—both on the job and off. Today, we’re going to talk about some wellness strategies you can use to help prevent accidents and injuries on the job. We’ll also talk about simple ways to maintain a healthy lifestyle that will assist in avoiding disease and disabilities so that you keep working and keep doing all the things you like to do in your life.

Personal finance is a challenge for many people. Yet, as an employer, you may not be aware of these personal challenges faced by your employees. As a result, employee financial education is a critical component of any corporate wellness program. Financial literacy can be learned and improved. Financial training that leads to employee financial wellness reduces employee stress and health-related problems. This employee financial wellness training online course teaches trainees about financial planning, effective money management, how to budget, and how to live within one’s means. With these key skills, an employee will be healthier with less stress. A healthy employee is a productive employee.

Regular exercise is an excellent way to gain and maintain good health throughout your life. In fact, increasing your physical activity level may be one of the best, and simplest, things you can do for yourself. This session will cover how to make fitness a healthy habit that lasts—and improves—your lifetime.

Despite the proven and well-documented health risks associated with smoking, it continues to be widespread, with new smokers joining the ranks every day. An effective smoking cessation program for employees can result in lower healthcare costs for employees, more productive employees, and improved overall health of employees. An effective smoking cessation program must address the underlying reasons for starting to smoke as well as the myriad challenges of quitting. This online smoking cessation course helps employees understand the health risks of smoking, the benefits of quitting, and how to quit and remain tobacco-free. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

No matter what age you are now or what shape you are currently in, you can make improvements that will extend and improve your life. It’s never too late to make healthy choices. Genetics are only part of longevity. The other part is taking good care of your health. This means that the quality of your life in your senior years depends largely on you and the choices you make today. For example, choices like not smoking; eating healthy, nutritious food; keeping your weight down; and getting enough exercise will help you live a longer life. This course highlights the impact today’s choices have on your future and how to make changes now for a healthier, more productive future. The benefits to an employer in providing this training to employees are numerous, from lower healthcare costs to increased employee productivity.

A lot of Americans have trouble sleeping, and sleeping is very important to maintaining good health. We’ll talk about the problems associated with sleep deprivation, the various sleep disorders that interfere with healthy sleep, and we’ll look at a variety of suggestions for getting a good night’s sleep.

Our hearts are responsible for pumping oxygen- and nutrient-rich blood throughout our bodies. The heart has one of the most important jobs in keeping our bodies alive and healthy. This online heart health training course addresses this most amazing muscle in our body, how it works to keep us alive, and what we can do right now to make sure our hearts are healthy for years to come. Cardiac health can be managed and improved with some simple guidelines. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

This presentation will cover how important it is that families be concerned about health. Preventive care, nutrition, exercise, and other factors play important roles. And especially for children, good health is essential—for them, now is the time when growth happens, some diseases may begin, and health habits are set for life.

Despite reports that the number of work-related musculoskeletal disorders (MSDs) has declined in recent years because of widespread awareness and implementation of effective preventive measures, ergonomics remains a significant workplace safety and health issue. The main objective of this online office ergonomics training course is to cover the topic of office ergonomics from hazards to precautions so that employees can avoid developing work-related MSDs. By the time the session is over, trainees should be able to define ergonomics and MSDs, identify ergonomic risk factors, recognize MSD symptoms, set up a workstation to minimize stress and strain, and perform tasks safely to avoid musculoskeletal injuries and illnesses. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The main objective of this session is to make you aware of the risks of flu pandemics, the potential problems we could all face should we be hit with a pandemic, and the precautions you would need to take to keep yourself and your family safe. By the time the session is over, you should be able to understand what a pandemic is, recognize the risks, identify flu symptoms, prevent the spread of infection, prepare for and deal with a pandemic at work and at home, and know what to do if you get sick.

A little bit of stress can keep us on our toes and give us the adrenaline we need to get through tough situations. But when stress becomes persistent or excessive, it can create problems—both at work and at home. And even worse—it can take a toll on your physical and mental health. During this session we’ll learn about what causes stress, how much is too much, and lots of things you can do to make it more manageable for you.

Substance abuse on the job threatens the health and safety of employees, customers, clients, and the public, and costs businesses money in workers’ compensation claims, lost productivity, and more.
The main objective of this course is to teach employees the impact of substance abuse in the workplace, how to recognize a substance abuse problem, and what to do about a substance abuse issue.
By the end of the training, you will be able to identify the safety hazards of substance abuse in the workplace, describe the effects of the most commonly abused substances and identify the signs that someone may be under their influence, recognize the business impact of substance abuse, identify and follow the laws and company policies that apply to workplace drug and alcohol use, recognize the signs of a substance abuse problem, and take appropriate action if you or a coworker shows signs of substance abuse.

In this session we will look at substance abuse in the workplace. It has been estimated that 1 in 10 employees in this country’s workforce has a substance abuse problem. The rate is even higher among construction trades and extraction workers. The personal impact of substance abuse on an employee can be devastating. It has a destructive effect on just about every part of a person’s life. A person who has a substance abuse problem may end up losing everything, including family, home, friends, savings, job, and physical and mental health. On the job, the negative fallout of substance abuse includes a steady deterioration of work performance, unreliability, and recklessness that can jeopardize the safety of coworkers, the integrity of the organization’s products and services, and the organization’s reputation. In this session, we’ll examine the scope and cost of substance abuse and discuss your role as a supervisor in helping to manage this difficult and complex problem in a way that helps employees in need and protects coworkers and the organization from the negative impact of substance abuse.

This session is designed to help employees manage their weight successfully and live a healthier life. Obesity is now considered an epidemic. Approximately two-thirds of the adult population is either overweight or obese. And yet, overweight individuals can reduce the risk for some chronic disorders by losing as little as 5 percent to 15 percent of their weight. This course will help trainees understand the risks of being overweight, learn the formula for maintaining a healthy weight, identify simple ways to cut calories, maintain a healthy exercise program, choose a sensible and safe weight loss program; and keep fit for life. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

Good health is perhaps the most important thing in anybody’s life. Without your health, you can’t enjoy the rest of your life and meet the challenges you face every day. Today, we’re going to talk about wellness and how to improve your health and the quality of your life.

A whopping 90 percent of all people in the United States get some kind of headache, with 20 percent seeking professional medical help for their pain. One category of headaches, the migraine, is experienced by an estimated 28 million people. Whether sufferers stay at home or go to work, migraines are a major, largely unrecognized cause of lost workplace productivity. This headache management and prevention online training course addresses different types of headaches, symptoms, medical and alternative treatments and, finally, healthful lifestyle changes that can help avoid the onset of headaches or minimize headache pain. These manageable changes enhance quality of life in general and improve employee productivity. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The Workplace Harassment microlearning library consists of 48 courses divided into 8 content areas, including retaliation, changing behaviors, bystander intervention, workplace civility, consequences, third-party harassment, quid pro quo/power dynamics, and legal standard reinforcement.

Courses Titles:

Workplace Is No Place for Retaliation

Tables Turned Lessons Learned

Power Play Crosses the Line

Don’t Let Harassment Be Your Legacy

Cuts Like a Knife Incivility Kills Morale

Brush It Off or Speak Up

VIP Very Important Purchaser

To Coworker With Love

Offsite is Not Off the Record

Technical Foul, No Holding!

Bad Breakup Leads to Bad Business

Girls Can’t Code

PR Nightmares on Elm Street

Majority Doesn’t Rule

The Customer Isn’t Always Right

Don’t Honey Me, Honey

Off-Color Jokes Should Be Off the Menu

Bad Reference Is Bad Business

Share a Bed Get Ahead

Hands Off the Repair Man

Turn That Frown Upside Down

Lucky To Still Have a Job!

Most of These Things Are Just Like the Other

A Woman’s Work Duties As Assigned

The Big Reveal

Is There an Echo In Here?

Have a Complaint You’re Fired

An Invitation She Can’t Refuse

Pardon the Interruption

Give Me a Break

Job On the Rocks

Relationship Status Awkward

There’s No Excuse for Bad Behavior

Double Jeopardy

No Room At the Table

Not Your Story to Tell

Keep It To Yourself

Leave Your Political Views At the Door

Get Your Act Together

Do Not Disturb

From One Friend to Another

Be a Manager Not a Matchmaker

Unequal Enforcement Is a Bad Fit

We Can Work It Out

Can’t Go Back Again

One Bad Apple

Grab a Seat

Can’t Give a Compliment